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Parking Garage Operation Support Services

ID: RFP# C007058 • State: Florida
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Description

Background
The Central Florida Tourism Oversight District (CFTOD) is a Special Taxing District responsible for public infrastructure, including multiple structured parking facilities like the Disney Springs parking garages.

The District aims to maintain safety and functionality in its infrastructure by seeking proposals from experienced firms for comprehensive parking garage operations services, ensuring efficient traffic flow and high-quality service for all visitors.

Work Details
The contractor will manage and operate the A1, A2, and A3 parking garages at Disney Springs, which have a combined capacity of approximately 9,000 spaces. Responsibilities include:
- Providing skilled labor and management for day-to-day operations;
- Ensuring efficient traffic flow;
- Maintaining safety standards;
- Delivering premium guest experiences;
- Continuous monitoring of parking structures;
- Assisting guests with directions and vehicle issues;
- Managing emergency situations;
- Adhering to all District policies.

The contractor must supply gas-powered golf carts (three per garage), maintain a marked company vehicle for supervisors, and provide necessary tools and equipment such as PPE and safety vests. Staffing requirements include Garage Service Personnel (GSP), Shift Leads, and Supervisors with specific qualifications. The contractor must ensure compliance with safety regulations, conduct background checks on employees, provide training programs, and maintain a clean work environment.

Period of Performance
The contract will have an initial term of 3 years with an optional two-year renewal. Specific dates for performance will be outlined in the contract.

Place of Performance
Services will be performed at the A1, A2, and A3 parking garages located at Disney Springs in Lake Buena Vista, Florida.

Bidder Requirements
Proposers must demonstrate experience managing at least three multi-level parking structures with a minimum capacity of 4,000 spaces each within the last five years. They must provide proof of company tenure in parking management services for at least five years prior to the RFP issue date. All personnel must pass Level 1 and Level 2 background checks before employment. Supervisors must hold current intermediate-level Maintenance of Traffic (MOT) or Temporary Traffic Control (TTC) certification. Proposals should include a staffing plan that addresses employee absences and turnover.
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Overview

Opportunity Type
RFP (Request for Proposal)
Pre-Bid Conference
Yes
Opportunity ID
RFP# C007058
Response Deadline
May 4, 2026 Due in 14 Days
Date Posted
April 3, 2026
Est. Value Range
Experimental
$5,000,000 - $15,000,000 (AI estimate)
Agency Distribution
Moderate
Source
On 4/3/26 Central Florida Tourism Oversight District in Florida issued RFP (Request for Proposal) Parking Garage Operation Support Services with ID RFP# C007058 due 5/4/26.

Contacts

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Documents

Posted documents for Parking Garage Operation Support Services

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Classifications

Additional Details

Special Notices
Florida Statute 287.05701- Pursuant to Florida Law, the District may not request documentation of or consider a vendor's social, political, or ideological interests when determining if the vendor is a responsible vendor, or give preference to a vendor based on the vendor's social, political, or ideological interests.
ANTI-LOBBYING/COMMUNICATION WITH DISTRICT STAFF AND OFFICIALS: To ensure fair consideration for all Bidders, the District strictly prohibits any communication, whether or not written, verbal, or through a third party, relative to this solicitation with any department, District official, District Board member, or employee during the active bid process, except inquiries directly made to the Procurement Department, or as provided in the protest policy.

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