Request for Proposals for Information Technology Management Services
ID: IT-01
• State: California
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Overview
Agency
Opportunity Type
RFP (Request for Proposal)
Opportunity ID
IT-01
Response Deadline
March 28, 2025
Past Due
Date Posted
Feb. 27, 2025
Source
Pre-Bid Conference
No
Est. Value Range
Experimental
$500,000 - $2,000,000
(AI estimate)
Agency Distribution
Low
On 2/27/25 City of Dana Point in California issued RFP (Request for Proposal) Information Technology Management Services with ID IT-01 due 3/28/25.
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Documents
Posted documents for Request for Proposals for Information Technology Management Services
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Additional Details
Notes
Proposals must comply with the requirements outlined in this Request for Proposal (“RFP”). The City reserves the right to waive any irregularities in a Proposal or reject any Proposal that does not conform to this RFP. Any modifications to the RFP, including but not limited to changes in the Scope of Services, will only be made through a written addendum issued by the City.
The City will select a Consultant based solely on the criteria it determines. The selected Consultant will be required to enter into a Professional Services Agreement, which incorporates the requirements of this RFP along with additional terms. By submitting a Proposal, the Consultant agrees to all terms outlined in the RFP and the Agreement. The City reserves the right to reject any exceptions or proposed revisions to the RFP or Professional Services Agreement submitted by a Consultant.
The City will select a Consultant based solely on the criteria it determines. The selected Consultant will be required to enter into a Professional Services Agreement, which incorporates the requirements of this RFP along with additional terms. By submitting a Proposal, the Consultant agrees to all terms outlined in the RFP and the Agreement. The City reserves the right to reject any exceptions or proposed revisions to the RFP or Professional Services Agreement submitted by a Consultant.
Other Details
The City is seeking a Consultant to provide a broad range of Information Technology (“IT”) management services including but not limited to network and system administration, security monitoring, on-site and remote help desk, procurement, backup and recovery operations, database administration, hardware lifecycle management, and project management services.
The Consultant will work alongside the City’s IT Manager to provide technology expertise. In this role, the Consultant may be asked to recommend improvements in processes, systems, software, and equipment; compare and analyze products and services; participate in disaster recovery and security response exercises; develop and deliver training; and produce and present reports on various aspects of IT operations. The City expects the Consultant to remain agnostic regarding product support and procurement, focusing on cost-effective solutions that align with the City’s budget and existing technology mix.
The initial term of the Agreement is set to begin on June 1, 2025—intentionally ahead of the new fiscal year start date of July 1, 2025—to allow the current Consultant providing IT Management Services to transition responsibilities to the new Consultant between June 1, 2025, and June 30, 2025. If the existing Consultant is awarded the contract through this RFP, the initial term will instead begin on July 1, 2025.
The Consultant will work alongside the City’s IT Manager to provide technology expertise. In this role, the Consultant may be asked to recommend improvements in processes, systems, software, and equipment; compare and analyze products and services; participate in disaster recovery and security response exercises; develop and deliver training; and produce and present reports on various aspects of IT operations. The City expects the Consultant to remain agnostic regarding product support and procurement, focusing on cost-effective solutions that align with the City’s budget and existing technology mix.
The initial term of the Agreement is set to begin on June 1, 2025—intentionally ahead of the new fiscal year start date of July 1, 2025—to allow the current Consultant providing IT Management Services to transition responsibilities to the new Consultant between June 1, 2025, and June 30, 2025. If the existing Consultant is awarded the contract through this RFP, the initial term will instead begin on July 1, 2025.