Live Scan Fingerprint Services – Invitation for Bid (IFB # 23ALSB-727C)

Background
The California Department of Insurance (CDI) is seeking to award a contract for Live Scan fingerprint services to facilitate the licensing process for insurance agents, brokers, bail agents, and adjusters in California. The contract aims to provide convenient fingerprinting services near examination sites for applicants who must undergo a fingerprint-based background review as part of their licensing requirements. CDI oversees over 1,400 companies and more than 495,000 individual licensees.

Work Details
The contractor will provide Live Scan fingerprint services across various locations in California. Key responsibilities include:

1. Providing Live Scan fingerprint services for applicants seeking insurance licenses.
2. Ensuring that all fingerprint impressions are electronically transmitted daily to the California Department of Justice (DOJ), which will forward them to the FBI.
3. Establishing service locations near license examination sites throughout California, including cities such as Agoura Hills, Atascadero, Bakersfield, Carson, Diamond Bar, El Monte, Fresno, Lawndale, Irvine, Redding, Riverside, Sacramento, San Diego, Santa Clara, Santa Rosa, San Francisco, Union City, Ventura, Visalia, and Walnut Creek.
4. Guaranteeing that DOJ certified fingerprint technicians and Live Scan equipment are available from 8:00 AM to 5:00 PM PST at each location.
5. Collecting all fees associated with fingerprinting services from applicants and remitting them to the DOJ and FBI.
6. Providing training for fingerprint technicians and ensuring compliance with DOJ certification requirements.
7. Maintaining a scheduling database for appointments and ensuring accurate demographic data collection from applicants.

Period of Performance
The initial term of the contract is twenty-four (24) months with options for two additional terms of twenty-four (24) months each. The total potential duration of the agreement may extend up to six (6) years.

Place of Performance
The services will be performed at multiple locations throughout California near examination sites designated by CDI.