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HOPE01-24 - Program Administrator

ID: 0000033794 • State: California
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Description

Background
The California Hope, Opportunity, Perseverance, and Empowerment (HOPE) for Children Trust Account Program Board is seeking proposals from qualified firms to administer the HOPE program. This initiative was established under Assembly Bill 156 (Chapter 569, Statutes of 2022) to provide economic opportunities and promote wealth-building for eligible youth in California.

The program aims to create individual HOPE Accounts for children from low-income families who have lost a parent or guardian due to COVID-19 or who have been in foster care for an extended period. The HOPE Fund is projected to have approximately $145 million available when the program launches in 2025, with an estimated 56,500 children eligible for automatic enrollment at that time.

Work Details
The selected contractor will be responsible for:

1. **Program Administration**: Manage HOPE Accounts, determine deposit schedules, coordinate with partners for auto-enrollment, apply fraud prevention protocols, provide customer service support, and maintain records related to eligibility and enrollment.

2. **Outreach and Enrollment**: Maximize enrollment through partnerships with community organizations, develop outreach strategies targeting eligible youth, provide training materials and technical assistance to partners, and report on outreach milestones.

3. **Website Development**: Create a mobile-optimized website that includes an eligibility portal for applicants to submit necessary documents and access their account information. The site must be user-friendly and comply with accessibility standards.

4. **Information Management System (IMS)**: Develop an IMS to securely manage participant data including enrollment details and financial contributions.

5. **Account Management**: Establish policies for account monitoring, provide quarterly statements to participants, and ensure compliance with state regulations regarding fund disbursement.

Period of Performance
The contract will commence upon execution and is expected to continue through the operational launch of the HOPE program in 2025 and beyond as required by the ongoing needs of the program.

Place of Performance
The services will be performed primarily in Sacramento, CA, where the California HOPE Program is based.

Overview

Opportunity Type
Sell Event
Opportunity ID
0000033794
Version
3
Response Deadline
Feb. 11, 2025 Past Due
Date Posted
Dec. 23, 2024
Source

Pre-Bid Conference
Non Mandatory
Est. Value Range
Experimental
$5,000,000 - $15,000,000 (AI estimate)
Agency Distribution
High
On 12/23/24 HOPE for Children Trust Acct in California issued Sell Event Program Administrator with ID 0000033794 due 2/11/25.

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Documents

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Classifications

UNSPSC
80141600 - Marketing & distribution services - Sales & business promotion activities

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