EXT MTA | Mobile Parking Payment System

Background
The San Francisco Municipal Transportation Agency (SFMTA) is seeking qualified Contractors to provide a Mobile Parking Payment System and Related Services. The goal is to enhance the convenience of paying for on-street parking via mobile devices, integrating with SFMTA's existing reporting, financial, and enforcement systems.

The SFMTA currently manages 26,000 metered parking spaces and aims to expand mobile payment options by contracting with up to two vendors. The current pay-by-phone utilization volume is approximately 480,000 transactions per month, generating significant revenue.

Work Details
Contractors will provide mobile application software for metered parking payments, administer software support, and facilitate payment processing through the City’s merchant processor. Key responsibilities include:
1. Developing a mobile application for users to pay for metered parking via smartphones or tablets.
2. Ensuring integration with SFMTA’s data warehouse for real-time communication of paid sessions.
3. Completing five operational System Integrations within six months post-award, including:
- Real-time revenue feed
- Meter inventory and policy API
- Special events API
- Weekly revenue reconciliation
- Visual integration with parking meters.
4. Providing customer support services and ongoing technical support.
5. Covering all operational costs through transaction fees set at $0.35 per transaction, with potential increases every odd year after the third contract year.

Period of Performance
The contract will have an original term of four years, with options for two additional one-year extensions at the SFMTA's discretion.

Place of Performance
The services will be performed in the City and County of San Francisco, covering all metered spaces managed by the SFMTA and the Port of San Francisco.