Enterprise Resource Planning (ERP) System Consulting Services
ID: FM25-003
• State: California
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Description
Background
The City of Norco, located in Riverside County, California, is seeking proposals from qualified consulting firms to provide Enterprise Resource Planning (ERP) System Consulting Services. The City aims to enhance its municipal services through a comprehensive ERP system that supports various functions including finance, human resources, public works, and community development.
The City operates on a biennial budget with a total budget of $109 million for the fiscal year 2025/26.
Work Details
The project will be divided into three phases:
1. Phase I – Needs Assessment: This phase involves documenting functional requirements to streamline the City’s business practices. It includes interviews with key staff across various departments, analysis of current ERP usage, and recommendations for improvements and integrations. Deliverables include a requirements specifications document, cost estimates for suitable ERP solutions, and a proposed project plan.
2. Phase II – RFP Development Assistance and Selection Assistance: The consultant will develop an RFP document that outlines the project history, current environment, desired approach for ERP implementation, functional and technical requirements, and evaluation criteria. This phase also includes coordinating vendor communications and facilitating proposal reviews.
3. Phase III – Implementation Project Management Services: The consultant will manage the ERP system implementation on behalf of the City. Responsibilities include developing an implementation plan, monitoring vendor compliance, conducting user acceptance testing, and ensuring project milestones are met.
Period of Performance
The contract is expected to begin upon issuance of a Notice to Proceed and will extend through the completion of all phases as outlined in the consultant's proposal.
Place of Performance
Services will be performed within the City of Norco, California.
Bidder Requirements
Consultants must demonstrate experience in ERP projects including project management and process improvement. They must also comply with local regulations including obtaining a City of Norco Business License prior to service commencement. Additionally, consultants must provide proof of insurance coverage as specified in the RFP.
The City of Norco, located in Riverside County, California, is seeking proposals from qualified consulting firms to provide Enterprise Resource Planning (ERP) System Consulting Services. The City aims to enhance its municipal services through a comprehensive ERP system that supports various functions including finance, human resources, public works, and community development.
The City operates on a biennial budget with a total budget of $109 million for the fiscal year 2025/26.
Work Details
The project will be divided into three phases:
1. Phase I – Needs Assessment: This phase involves documenting functional requirements to streamline the City’s business practices. It includes interviews with key staff across various departments, analysis of current ERP usage, and recommendations for improvements and integrations. Deliverables include a requirements specifications document, cost estimates for suitable ERP solutions, and a proposed project plan.
2. Phase II – RFP Development Assistance and Selection Assistance: The consultant will develop an RFP document that outlines the project history, current environment, desired approach for ERP implementation, functional and technical requirements, and evaluation criteria. This phase also includes coordinating vendor communications and facilitating proposal reviews.
3. Phase III – Implementation Project Management Services: The consultant will manage the ERP system implementation on behalf of the City. Responsibilities include developing an implementation plan, monitoring vendor compliance, conducting user acceptance testing, and ensuring project milestones are met.
Period of Performance
The contract is expected to begin upon issuance of a Notice to Proceed and will extend through the completion of all phases as outlined in the consultant's proposal.
Place of Performance
Services will be performed within the City of Norco, California.
Bidder Requirements
Consultants must demonstrate experience in ERP projects including project management and process improvement. They must also comply with local regulations including obtaining a City of Norco Business License prior to service commencement. Additionally, consultants must provide proof of insurance coverage as specified in the RFP.
Overview
Agency
Opportunity Type
RFP (Request for Proposal)
Opportunity ID
FM25-003
Response Deadline
Oct. 2, 2025
Past Due
Date Posted
Sept. 3, 2025
Source
Pre-Bid Conference
No
Est. Value Range
Experimental
$109,000,000
(Agency Estimate)
Agency Distribution
Low
On 9/3/25 City of Norco in California issued RFP (Request for Proposal) Enterprise Resource Planning (ERP) System Consulting Services with ID FM25-003 due 10/2/25.
Contacts
Documents
Posted documents for Enterprise Resource Planning (ERP) System Consulting Services
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Additional Details
Other Details
The City of Norco is located in Riverside County, California, The City has an estimated population of 25,211 and covers over 14 square miles. The City is a full-service City that offers a range of municipal services that includes, but is not limited to: police protection; public works, water and sewer utility operations; building and safety; development services for land use planning, and zoning; housing and community development; and a full range of recreation and cultural activities. Norco operates on a biennial budget. The Fiscal Year 2025/26 General Fund budget is $33 million (total budget of $109 million).
The City is currently using Tyler NewWorld ERP. The City of Norco has approximately 152 active full-time and part-time employees. Modules in use include:
•Accounts Payable
•Accounts Receivable
•Budget
•Cash Receipting
•Code Compliance
•Fixed Assets
•General Ledger
•Human Resources
•Inspections
•Parcel Management
•Payroll
•Permitting
•Project Management
•Purchase Orders
•Time Entry
•Utility Billing
• Work Order Management
The City is currently using Tyler NewWorld ERP. The City of Norco has approximately 152 active full-time and part-time employees. Modules in use include:
•Accounts Payable
•Accounts Receivable
•Budget
•Cash Receipting
•Code Compliance
•Fixed Assets
•General Ledger
•Human Resources
•Inspections
•Parcel Management
•Payroll
•Permitting
•Project Management
•Purchase Orders
•Time Entry
•Utility Billing
• Work Order Management