DSH Continuum-EHR 1004888-111323

Background
The Department of State Hospitals (DSH) manages the largest inpatient forensic mental health hospital system in the U.S. Its mission is to provide safe and responsible evaluation and treatment, focusing on innovation and excellence across various care settings. DSH oversees five state hospitals and employs nearly 12,000 staff members, providing mental health treatment to patients who often have long-term commitments.

The Continuum-EHR project aims to implement a comprehensive electronic health record (EHR) system that supports efficient clinical practices and enhances patient care.

Work Details
The contract involves providing a cloud-based Software as a Service (SaaS) Commercial-Off-The-Shelf (COTS) EHR solution that includes:
- Patient registration
- Clinical care documentation
- Pharmacy operations
- Billing systems
- Data analytics
- Behavioral health module

The solution must be HIPAA compliant and include functionalities such as Computerized Physician Order Entry (CPOE), Electronic Medication Administration Record (eMAR), lab information management, scheduling for medical clinics, and support for migration from legacy systems. The awarded contractor will also be responsible for ongoing maintenance and operations throughout the contract term.

Period of Performance
The base term of the contract is five years, with an option for up to five one-year extensions, totaling a maximum potential contract duration of ten years.

Place of Performance
The services will be performed across all five state hospitals managed by DSH located in California: Atascadero, Coalinga, Metropolitan, Napa, and Patton.