Childcare Navigation Technology Platform

Background
The County of San Mateo, located on the San Francisco Peninsula, is issuing this Request for Information (RFI) to explore technology solutions for childcare navigation. The County aims to enhance access to quality early education and care, which is crucial for children's development and impacts local employment, particularly for parents.

The region faces a childcare crisis where families struggle to find affordable care that meets their needs. This RFI seeks to gather information from suppliers about their capabilities to assist in developing a future Request for Proposal (RFP) for a childcare navigation technology platform.

Work Details
The County seeks a technology platform that serves as a one-stop-shop for childcare navigation, allowing families to conduct real-time searches for childcare providers based on specific needs such as location and program type. Key functionalities include:
1. **Provider Directory**: Access to basic information about licensed providers from state data; secure profile updates by providers.
2. **Advanced Search**: Families can filter searches by location, hours, ages served, pricing, and language; map-based interface for geographic interaction.
3. **Eligibility Calculator**: Families can determine subsidy eligibility and complete a universal form accepted by multiple verification agencies.
4. **Secure Document Management**: Families can upload documents securely; verification agencies can download or receive documents automatically.

Period of Performance
The RFI was released on September 26, 2025, with responses due by October 17, 2025.

Place of Performance
San Mateo County, California.

Bidder Requirements
Respondents must have a minimum of three years in business and are encouraged to demonstrate their solutions' capabilities related to childcare navigation and subsidy verification.