1072912 Dpss-Ihss Helpline Calabrio License Renewal

Background
The Los Angeles County Department of Public Social Services (DPSS) is seeking bids for the renewal of Calabrio licenses for the IHSS Helpline. This contract aims to ensure that the DPSS can continue to provide effective support and services through its helpline, which is essential for assisting individuals in need of in-home supportive services.

Work Details
The contract involves the renewal of Calabrio licenses necessary for the operation of the DPSS-IHSS Helpline. Bidders must ensure that their proposals meet all technical specifications and requirements outlined in the solicitation documents.

Period of Performance
The contract is expected to commence upon award and will continue until all services are rendered or as specified in the final agreement. The bid due date is set for August 26, 2025, at 12:00 PM.

Place of Performance
Services will be performed within Los Angeles County, California, as specified by the DPSS.

Bidder Requirements
Bidders must register with the County’s WebVen system prior to submitting a bid. They are required to provide a complete bid including all necessary documentation and forms as specified in Appendix A – Purchasing Required Forms. Additionally, bidders must comply with all applicable federal, state, and local laws.