RFI Parking Management Technology Solution

Background
The Town of Gilbert, Arizona, is seeking information for the implementation of a comprehensive, turnkey, fully integrated Parking Management Technology Solution for the Heritage District. This initiative aims to modernize parking management and enhance operational efficiency in response to significant growth and evolving community needs.

The Town has a history of transformation from an agricultural community to a vibrant suburban area with a population exceeding 290,000. The Heritage District serves as the downtown core, featuring diverse dining, retail, and cultural amenities.

Work Details
The project scope includes the acquisition of a complete parking management solution that encompasses:
- Core System Components: Real-Time Occupancy Monitoring (on-street and off-street), License Plate Recognition (LPR) enforcement capabilities, Mobile/Web Payment System (including QR code and text-to-pay options), Digital Wayfinding Integration, Permit and Reservation Management System, Dynamic Pricing Engine, Time-Limit Monitoring with automated violation processing, EV Charging Integration capabilities, Centralized Management Dashboard with real-time analytics, and API Integration capabilities for Town systems.

- Hardware Components: Occupancy sensors (various technologies), LPR cameras (mobile and fixed), Payment kiosks and terminals, Digital signage and wayfinding displays, Access control equipment, EV charging station integration hardware.

- Software and Services: Cloud-based or on-premises parking management platform, Mobile applications for users and enforcement, Web-based administration portal, Reporting and analytics tools, Integration APIs, System configuration and customization services, Data migration services, Training and documentation support.

Period of Performance
The contract period will commence upon execution of the agreement with an immediate project start date. Specific timelines for implementation phases will be outlined in the vendor's proposal.

Place of Performance
The services will be performed within the Heritage District of Gilbert, Arizona.

Bidder Requirements
Vendors must demonstrate financial stability and a proven track record in municipal parking management. They should have successfully implemented similar systems in cities comparable to Gilbert. The Town prefers a single vendor to propose all project elements while allowing subcontracting where necessary. Compliance with security standards such as PCI DSS and SOC 2 is required.