Verizon Wins $36 Million Navy Telephone Services Contract for NCTAMS LANT

Verizon Business Network Services LLC of Ashburn, Virginia, has won a Navy contract worth up to $35.55 million to provide commercial telephone services for installations supported by Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT). The firm-fixed-price, indefinite-delivery contract covers voice services at bases in the Norfolk, Virginia, and Philadelphia, Pennsylvania, regions, including the replacement of legacy telephone technology. Orders are expected to begin in February 2027, with the potential performance period extending through July 2032. The Naval Supply Systems Command’s Fleet Logistics Center Norfolk awarded the contract.

NCTAMS LANT Commercial Telephone Contract Details

Verizon will install and support an internet protocol-based telephone system to replace time-division multiplexing services. The amended performance work statement lists 16,360 endpoints across five installations: 10,560 at Naval Station Norfolk, 4,100 at Joint Expeditionary Base Little Creek, 425 at Naval Support Activity Mechanicsburg, 350 at Naval Support Activity Philadelphia and 925 at Philadelphia Navy Yard. Voice over IP is the Navy’s preferred approach, though the work statement permits other technologies where site conditions or mission requirements warrant them.

The service will run over a vendor-owned and maintained distribution network while supporting existing government telephone equipment and inside-plant connections. Required capabilities include local and long-distance calling, voicemail, call routing and conferencing. Verizon must also provide flat-rate calling to destinations within the North American Numbering Plan, with international calling handled separately.

Emergency communications are a significant part of the work. The system must connect with Next Generation 911 infrastructure, provide dispatchable location information and interoperate with existing emergency services. At Naval Station Norfolk’s Chambers Field, it must support the primary and secondary airfield crash alarm systems, including simultaneous calls to designated emergency responders. The Navy’s answers to vendor questions also clarify that secure terminal equipment must receive a usable dial tone, while the terminal itself provides encryption.

Award and Contractor Background

The Navy awarded this requirement on a sole-source basis after an earlier effort to compete the telephone-service transition. According to its award justification, the earlier competition drew 10 proposals, but the agency concluded that other offerors could not demonstrate a viable way to complete the transition before existing Centrex service ends in January 2027. The Navy cited Verizon’s ownership of cable and distribution infrastructure reaching the five installations, along with the time and cost of building replacement pathways.

Verizon is the incumbent provider of the legacy services at those locations, the justification says. A related Verizon base-ordering-period award has a potential value of $2.54 million and runs through January 2027. The new contract shifts the work toward IP-based service as the Navy phases out the existing Centrex technology; work will be performed under individual orders rather than through the full contract value at award.

This award was disclosed by the DoW in its daily press release. Additional contract details will be available on HigherGov in approximately 90 days under N0018927DL002 after the contract is formally disclosed by the government.