WARRANTY SERVICE & SUPPORT CLAIMS TOOL
Investment ID: 007-200100588
Overview
Program Title
WARRANTY SERVICE & SUPPORT CLAIMS TOOL
Description
The WSSCT serves as a conduit, between the end-user and the equipment vendor, throughout the process of a warranty claim. The WSSCT stores warranty claim and the coordination of the vendors conducting repairs.
Type of Program
Non-major IT Investments
Multi-Agency Category
Electronic Records Management