VISION
Investment ID: 023-000004320
Overview
Program Title
VISION
Description
GSA, FAS, Salesforce CEO org VISION application is the service console of the Salesforce CRM application. The application is used with the National Customer Service Center (NCSC) located in Kansas City, MO. The primary roler is to document supply discrepancies with GSA's supply chain share trends for improved performance of the supply chain. In addition to supply chain management, the application is used to support both customers and vendor related inquiries in support of contract management.
Type of Program
Non-major IT Investments
Multi-Agency Category
Not Applicable