TSA - Delivery
Investment ID: 024-000005707
Overview
Program Title
TSA - Delivery
Description
The Delivery investment includes the costs to monitor, support, manage, and run IT operations for the enterprise and includes the IT Service Management (ITSM) functions. The Delivery investment enables the organization to implement a comprehensive approach to ensure excellence of government IT programs and projects through incident management, product development, communications, and project planning for more efficiencies and cost effectiveness. This provides a great value to the public as the TSA IT services delivery team identifies services performance issues and works with leadership and service contractors to budget and provision additional resources as necessary to prevent capacity constraints from becoming detrimental to TSA mission. This will further enable TSA to carry out more efficiently its mission of protecting the Nation s transportation system to ensure freedom of movement for people and commerce.
Type of Program
Standard IT Investments
Multi-Agency Category
Not Applicable