OFO Case Management
Investment ID: 018-000001071
Overview
Program Title
OFO Case Management
Agency
Description
This investment supports OFO's various case tracking systems. These six case tracking instances have similar but unique business needs, purposes, goals, business values, drivers, and mandates.
Those systems are: Alternative Dispute Resolution Case Tracking System (ADR CTS); Real Property Case Tracking System (RPCT); DoED Parking Tracking System; i-Complaints/Micropact; Case Tracking and Reporting System (CTRS); Labor and Employee Relations Case Tracking System; and ICD NICRA.
Type of Program
Non-major IT Investments
Multi-Agency Category
0
Investment Detail
This investment supports the Departments ability to be compliant with: 29 CFR 1614. EEOC Management Directive 110 and other EEO process and reporting requirements (iComplaints); and anticipated statutory authority change to require Appellants to only file electronic appeals to OHA (OHA CTS).