(OED) Entrepreneurial Learning Initiative
Investment ID: 028-000000065
Overview
Program Title
(OED) Entrepreneurial Learning Initiative
Description
Digital learning platform, initially targeting women entrepreneurs, to eventually grow as a learning resource for broad segments of entrepreneurs.
Type of Program
Major IT Investments
Multi-Agency Category
Not Applicable
Investment Detail
As part of the agency's strategic goal to implement enterprise-wide learning management systems modernization and cost-effective technology, a reliable, secure, high-performing computing environment is critical for SBA s program offices to efficiently and effectively deliver on their goals. The use of information and technology is vital to the success of the SBA and its programs. OED and the OCIO conducted high-level technology gap and requirements assessment, as part of the current state analysis, including existing Learning Management System (LMS). The key highlights and takeaways from the analysis were as follows:
OED has LMS needs to serve National, State and Local underserved, nascent, and women owned businesses. Together the system provides training to over 1.4 million small business owners nationwide including emphasis on under-served communities.
Functional needs from the LMS platform are a strong content management solution with the external partner community.
OED also has LMS needs for customer service case management, outreach and campaign management, and reports and analytics.
Technical needs include Outlook integration, data encryption to align with the Small Business Act, analytic tool integration (analytics and reporting), and single sign-on integration.
Operational needs include the ability to implement and maintain an enterprise content and customer service system. This will allow partners to log in using enterprise identification and authorization (I&A) application specific single sign-on, and address operations and maintenance (O&M) requirements for user access management, issue fixes, future enhancements and enterprise LMS license and platform management.
As a result of the LMS needs assessment and gap analysis and subsequent recommendation that Brightspot leveraging AWS will be the enterprise platform.
OED has LMS needs to serve National, State and Local underserved, nascent, and women owned businesses. Together the system provides training to over 1.4 million small business owners nationwide including emphasis on under-served communities.
Functional needs from the LMS platform are a strong content management solution with the external partner community.
OED also has LMS needs for customer service case management, outreach and campaign management, and reports and analytics.
Technical needs include Outlook integration, data encryption to align with the Small Business Act, analytic tool integration (analytics and reporting), and single sign-on integration.
Operational needs include the ability to implement and maintain an enterprise content and customer service system. This will allow partners to log in using enterprise identification and authorization (I&A) application specific single sign-on, and address operations and maintenance (O&M) requirements for user access management, issue fixes, future enhancements and enterprise LMS license and platform management.
As a result of the LMS needs assessment and gap analysis and subsequent recommendation that Brightspot leveraging AWS will be the enterprise platform.