(OCA) Disaster Credit Management Modernization (DCMM)
Investment ID: 028-000005001
Overview
Program Title
(OCA) Disaster Credit Management Modernization (DCMM)
Description
Automates processing & approval for disaster loan assistance by making electronic files available regardless of disaster location; provides multiple interaction methods, decreasing the cycle time between loan submission, approval, and disbursement.
Type of Program
Major IT Investments
Multi-Agency Category
Not Applicable
Investment Detail
DCMM investment supports SBA s strategic objective to provide assistance to disaster victims quickly, efficiently, and effectively by providing an information technology solution to support processing, servicing disaster loan applications and facilitate disbursements. Primary external beneficiaries include disaster survivors that submit application electronically via the DCMS public facing disaster loan application portal (DLAP). The direct beneficiaries are the ODA employees that use the system to process the loan applications to completion. The benefits to ODA employees include automated work flow, document management capabilities system that offers without mailing and physically moving the loan files, automated interfaces with external systems including FEMA, Credit Bureaus, flood mapping etc. Ease of information accessibility and tools provided by the system benefit SBA's objective of providing an expedited response to disasters; improving the quality and timeliness of disaster loan processing.