Notice Conversion (NOTCON)

Notice Conversion (NOTCON)

Internal Revenue Service (IRS) [USDT]

The Notice Conversion Project was chartered to meet the Internal Revenue Service s (IRS) ongoing need to modernize its tax administration processes, applications, and technologies to improve the level of service provided to the nation s taxpayers. The ability to provide IRS employees across multiple Business Operating Divisions (BODs) with immediate access to integrated account data, enable real-time transaction processing and daily account settlement is critical to improving customer service and business results. The Notice Conversion Project capability continues to deliver enhanced notice processing, notice management, and taxpayer services. The project continues to achieve its strategy of improving customer service by supporting and aligning its functionality with the IRS s other Notice Project Systems.

Non-major IT Investments

Not Applicable