FPAC-FBC-3007 Application
Investment ID: 005-000003318
Overview
Program Title
FPAC-FBC-3007 Application
Description
The Application tower includes costs related to applications in the enterprise. The scope includes the cost of business software and the costs to develop, manage and run applications for the enterprise.
Type of Program
Standard IT Investments
Multi-Agency Category
Not Applicable
Associated Websites
https://www.fpacbc.usda.gov/
Investment Detail
The qualitative return on investment includes providing resources and expertise within the two program areas of Business Software, Application Support and Operations through staff with industry, process and best practices knowledge to contribute in carrying out daily tasks, evaluating current processes, proposing improvements, planning and implementing changes to improve performance over current levels. Quantitative return on investment includes progress towards and measurable results in improved year-over-year efficiency, effectiveness and customer experience related to Business Software, Application Support and Operations for the enterprise. Completion of annual requirements management surveys, and improvements in critical support services and expertise.