FEMA - Delivery
Investment ID: 024-000007597
Overview
Program Title
FEMA - Delivery
Description
An IT investment that supports the delivery of the other FEMA IT Standard Investments to the agency. Delivery consists of the OCIO PMO for establishing IT Project Management Framework and supporting projects in Program Offices across FEMA; Customer Success Management serves as the OCIO entry point for FEMA customer inquiries on available IT products and services, standard business processes, and innovative solutions to challenges; along with the NOC which ensures the FEMA Network (FEN) is up and operational. Ultimately Delivery delivers top notch IT project management, customer, and network support services for managing disasters for FEMA.
Type of Program
Standard IT Investments
Multi-Agency Category
Not Applicable