FAAXX745: Unmanned Aircraft System (UAS) Support Center Case Management System
Investment ID: 021-996986530
Overview
Program Title
FAAXX745: Unmanned Aircraft System (UAS) Support Center Case Management System
Description
The UAS Integration Office (AUS) will use the AUS CMS application to manage all public and internal inquiries. AUS CMS helps organize various inquiries, contacts, and AUS specific information in a centralized platform. AUS CMS application provides the ability to create premade response templates, search knowledge articles for various inquiry types, quickly find contacts, and automatically create cases for inquiries thus saving time.
Type of Program
Non-major IT Investments
Multi-Agency Category
Not Applicable