eGov Travel Service
Investment ID: 012-000000221
Overview
Program Title
eGov Travel Service
Agency
Description
Labor's electronic travel service, which is a web-enabled, government-wide travel application utilizing a GSA approved vendor.
Type of Program
Non-major IT Investments
Multi-Agency Category
Travel / Transportation
Investment Detail
The U.S. Federal Government is the largest consumer of travel services in the world. The first generation of ETS unified over 80 Executive Branch agencies to a common, secure, web-based, automated service. It consolidated over 250 disparate travel systems and processes, leveraged the government s purchasing power while reducing the reimbursement cycle time and increasing online adoption to an average of 67 percent saving millions in fees annually.
ETS2, the government s current Travel & Expense management solution, serves an active user base of over 1 million Civilian Government employees, and was used for 94 percent of all civilian agency travel in 2020. During the Covid timeframe, Government travel was reduced to only mission critical travel which reduced agency travel in 2021 and early 2022. It optimizes online travel planning, enabling informed cost decisions at the point-of-sale by identifying the lowest available airfare that is policy compliant; ETS2 also creates and manages travel authorizations, the approval process, voucher submissions, and receives reimbursements, all online.
ETS2, the government s current Travel & Expense management solution, serves an active user base of over 1 million Civilian Government employees, and was used for 94 percent of all civilian agency travel in 2020. During the Covid timeframe, Government travel was reduced to only mission critical travel which reduced agency travel in 2021 and early 2022. It optimizes online travel planning, enabling informed cost decisions at the point-of-sale by identifying the lowest available airfare that is policy compliant; ETS2 also creates and manages travel authorizations, the approval process, voucher submissions, and receives reimbursements, all online.