e-Services (e-SVS)
Investment ID: 015-000000012
Overview
Program Title
e-Services (e-SVS)
Description
e-Services is a suite of web-based, self-assisted services, most of which, utilize two parallel multi-tiered access portals, one for external IRS users and one for internal IRS employees.
Type of Program
Major IT Investments
Multi-Agency Category
Not Applicable
Associated Websites
http://www.itdashboard.gov/, www.irs.gov
Investment Detail
Transcript Delivery System (TDS) delivered 260,187,591 transcripts for an average of 21,682,299.25 per month.
2,989,109 TINs were submitted Interactive while 25,030,150 TINs were submitted through Bulk utilizing the e-Services applications.
$140,539,708 estimated total CSR Labor Savings were realized for Transcripts processed via the IEP.
$7,206,577 estimated total CSR Labor Savings were realized for Transcripts processed via the EUP.
Families First Coronavirus Response Act, Coronavirus Aid Relief and Economic Security Act eServices scope was to participate in the modification of 94x forms across multiple applications.
Division N of the Consolidated Appropriations Act No eServices scope
American Rescue Plan - eServices scope was to participate in the accelerated deployment and potential increase in transaction volume to support ACTCUP deployment.
2,989,109 TINs were submitted Interactive while 25,030,150 TINs were submitted through Bulk utilizing the e-Services applications.
$140,539,708 estimated total CSR Labor Savings were realized for Transcripts processed via the IEP.
$7,206,577 estimated total CSR Labor Savings were realized for Transcripts processed via the EUP.
Families First Coronavirus Response Act, Coronavirus Aid Relief and Economic Security Act eServices scope was to participate in the modification of 94x forms across multiple applications.
Division N of the Consolidated Appropriations Act No eServices scope
American Rescue Plan - eServices scope was to participate in the accelerated deployment and potential increase in transaction volume to support ACTCUP deployment.