DS Back Office and Business Systems
Investment ID: 014-000000405
Overview
Program Title
DS Back Office and Business Systems
Agency
Description
The Back Office and Business Systems are the IT systems that automate the management of the administrative functions and human resource processes required to manage Diplomatic Security.
Type of Program
Non-major IT Investments
Multi-Agency Category
Other
Investment Detail
Systems in this investment make it possible for DS to accomplish it's mission by streamlining tedious and error-prone manual processes saving thousands of labor hours and improving the quality of DS work products. For example DS Daily, provides an efficient means for creating a mash-up of information which includes world-wide incident reports, photographs, and spot reports to disseminate to other bureaus and agencies every day. TMS allows the coordination of instructors, students, rooms, training supplies and equipment in a manner that would be impossible to do manually by support staff. Thousands of DS courses both for employees and foreign government parteners are managed through these systems.