DOI - Digital Communications Management
Investment ID: 010-000002301
Overview
Program Title
DOI - Digital Communications Management
Description
The Federal Consulting Group, a fee-for-service operation in the Office of Employee Development, provides a powerful FedRAMP compliant digital communications platform for website opt-in, digital engagement through omni-channel offerings, and analytics to help federal agencies reach and engage with more visitors and constituents. The system allows for digital notification management that integrates with existing federal websites, allows the agency to communicate, market the website and agency activities, and provides quality service to the public. FCG sells these licenses to other federal agencies by taking their reimbursable document and contracts for the license. FCG initiated this service approximately in the year 2000. Various providers have been used over the years. FCG collects payments from multiple customers who utilize the blanket purchase agreement contract vehicle. The BPA has the potential to go up to $3M annually (average threshold).
Type of Program
Non-major IT Investments
Multi-Agency Category
Procurement
Investment Detail
The investment FCG has is in the authority to operate, this investment allows FCG to let agencies know that security has been reviewed and that they will not need to complete these activities themselves. Saving government agencies thousands if the agency accepts the DOI ATO. FCG has 84 customers in this business line. If every agency requires 25k to complete the ATO then FCG saves the Federal government over 2 million dollars.