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DISTANCE SUPPORT 2 (DS2) CUSTOMER RELATIONSHIP MANAGEMENT

Investment ID: 007-000001680

Overview

Program Title
DISTANCE SUPPORT 2 (DS2) CUSTOMER RELATIONSHIP MANAGEMENT
Agency
Department of the Navy (USN) [DoD]
Description
Provides a central help desk server from which activities can either enter data directly via the web or interface core data elements. Provides a Navy-wide view of issues being reported & the production of standard metrics on response time.
Type of Program
Non-major IT Investments
Multi-Agency Category
Electronic Records Management

IT Program Budget

Projects

Technology projects under the DISTANCE SUPPORT 2 (DS2) CUSTOMER RELATIONSHIP MANAGEMENT program

Supporting IDVs

Example IDV awards for DISTANCE SUPPORT 2 (DS2) CUSTOMER RELATIONSHIP MANAGEMENT

Supporting Contracts

Example prime contract awards for DISTANCE SUPPORT 2 (DS2) CUSTOMER RELATIONSHIP MANAGEMENT