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Customer Service Center

Investment ID: 018-000000118

Overview

Program Title
Customer Service Center
Agency
Department of Education (ED)
Description
The CaseRoute application maintains and tracks service requests made by email or telephone for OM services.
Type of Program
Non-major IT Investments
Multi-Agency Category
Other

IT Program Budget

Projects

Technology projects under the Customer Service Center program

Supporting IDVs

Example IDV awards for Customer Service Center

Supporting Contracts

Example prime contract awards for Customer Service Center