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Contact Center

Investment ID: 025-000005900

Overview

Program Title
Contact Center
Description
This investment is improving interactions between HUD and its customers, starting with FHA activities. It results from a partnership with GSA Centers of Excellence to accelerate HUD's IT modernization initiatives.
Type of Program
Non-major IT Investments
Multi-Agency Category
Other

IT Program Budget


Projects

Technology projects under the Contact Center program

Supporting IDVs

Example IDV awards for Contact Center

Supporting Contracts

Example prime contract awards for Contact Center