CMS- Correspondence Management System
Investment ID: 020-000016048
Overview
Program Title
CMS- Correspondence Management System
Description
CMS is EPA's correspondence tracking and workflow management system. It scans, logs, routes, tracks, and stores incoming and outgoing correspondence in all Program and Regional Offices.
Type of Program
Non-major IT Investments
Multi-Agency Category
Other
Investment Detail
Time savings which translates into hundreds of work hours each year available for other functions and activities.
Better oversight and accountability in correspondence processing, resulting in faster responses and fewer overdue assignments.
More reliable and thorough gathering and storage of correspondence-related record material (the government by law must document its decision making and programmatic activities). We are creating better records as a direct result of this application.
Material resources saved in terms of paper, folders; labor savings (reduced FTE requirements) in terms of routing and document handling.
Faster and more thorough document search and production for FOIAs, legal discovery orders, and Congressional inquiries; greater confidence in adequacy of search.
Better oversight and accountability in correspondence processing, resulting in faster responses and fewer overdue assignments.
More reliable and thorough gathering and storage of correspondence-related record material (the government by law must document its decision making and programmatic activities). We are creating better records as a direct result of this application.
Material resources saved in terms of paper, folders; labor savings (reduced FTE requirements) in terms of routing and document handling.
Faster and more thorough document search and production for FOIAs, legal discovery orders, and Congressional inquiries; greater confidence in adequacy of search.