CBP - Border Patrol Enforcement Systems (BPES)

The primary benefit of BPES is the facilitation and support of border enforcement mission essential tasks for all 22,500 discrete BPES users, mainly USBP Agents. Without BPES, USBP would be unable to perform critical functions to detect, identify, classify, and resolve illegal border activity, limiting the effectiveness of the USBP mission and endangering national security. BPES meticulously tracks its performance against customer satisfaction metrics, as evidenced in performance metric 43606, where it plans to achieve 3.6/5.0 user satisfaction to maintain its high degree of user standards. Because the BPES portfolio is responsible for serving as a major source of USBP systems and data integration for border activity, field Agents, USBP, DHS, and external stakeholder rely on BPES functionalities to perform their mission priorities. Some BPES capabilities improve agent capabilities 100% - meaning many of these border enforcement tasks would be impossible to conduct without BPES. Based on this alone, benefits of the BPES investment far exceed its program cost. In addition, USBP, CBP, other DHS Components (e.g., ICE, CIS, USCG, FEMA, S&T), other federal agencies (e.g., DOJ, DOS and DOD), state, local and foreign governments benefit from BPES by having access to shared information that heighten situational awareness and risk-based decision-making. These agencies achieve cost avoidance by not having to build their own systems which eliminates redundant processes, manpower and operational costs. BPES emphasizes the importance of these applications to the USBP mission with performance monitoring; for example, through its e3 system where the program has a target to maintain system uptime of 99% (metric 43659) to ensure this mission critical application is available to stakeholders at the highest rates possible while ensuring ticket resolution for system issues is resolved efficiently in under 24 hours where possible (metric 94160). BPES captures information on criminal prosecution activities, facilitating court submissions to DOJ. BPES provides workforce staffing information and tracks operational metrics linked with DHS, the FBI and ICE. This integration improves decision-making and supports the rapid deployment of USBP resources reducing operational costs. BPES provides statistical reports that CBP and multiple DHS components (e.g., FEMA, ICE, CIS) use for strategic and tactical decision-making. It enables USBP to provide reliable statistical information in response to White House, Congress, OMB, GAO, IG, IA and other federal agency requirements. Because BPES in many cases is the only source of real-time, reliable border enforcement information, BPES is a critical data and informational source for executive decision makers across government. BPES also crucially serves as an integration point leveraging information and technologies developed or used by other agencies. The e3 system leverages the ICE Enforcement Integrated Database (EID) by pulling related data that reduces data re-entry and expedites data sharing. BPES played a vital role in COVID-19 response with case tracking via eGIS mapping dashboards provided for USBP and plans to continue to emphasize the importance of geospatial mapping with performance monitoring, via metrics 94161 and 94162 that provide eGIS Map and Portal services to as many users as possible. BPES is a crucial component of USBP, without which many enforcement functions would cease to exist.

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