HT001424D0002
Indefinite Delivery Contract
Overview
Government Description
INTEGRATED REFERRAL MANAGEMENT AND APPOINTING CENTER (IRMAC) CALL CENTER AND REFERRAL MANAGEMENT SUPPORT SERVICES
Awardee
Awarding / Funding Agency
Pricing
Fixed Price
Set Aside
8(A) Competed (8A)
Extent Competed
Full And Open Competition After Exclusion Of Sources
Multiple / Single Award
Single Award
Who Can Use
Single Agency
Vehicle Ceiling
$52,543,888 (12% Used)
Related Opportunity
Analysis Notes
Place of Performance Largest percentage of work under issued task orders completed at: Rhode Island 2889 United States.
Amendment Since initial award the Vehicle Ceiling has increased 5% from $49,814,359 to $52,543,888.
Amendment Since initial award the Vehicle Ceiling has increased 5% from $49,814,359 to $52,543,888.
Ivyhill Technologies was awarded
Indefinite Delivery Contract HT001424D0002 (HT0014-24-D-0002)
by
Defense Health Agency
for Integrated Referral Management And Appointing Center (IRMAC) Call Center And Referral Management Support Services
in September 2024.
The IDC
was awarded
through solicitation Integrated Referral Management and Appointing Center Call Center Support Services
with a 8(a) set aside
with
NAICS 561110 and
PSC R699
via direct negotiation acquisition procedures with 11 bids received.
To date, $10,264,304 has been obligated through this vehicle.
The total ceiling is $52,543,888, of which 12% has been used.
As of today, the IDC has a total reported backlog of $3,835,591 and funded backlog of $3,835,591.
DOD Announcements
Oct 2024:
Ivyhill Technologies LLC, Hyattsville, Maryland, is awarded a $9,374,230 firm-fixed-price contract (HT001424D0002) for the Defense Health Agency (DHA) Integrated Referral Management and Appointing Center (IRMAC), National Capital Region Consolidated Call Center/Referral Management Support. The IRMAC is an integrated on-demand call center for National Capital Region military hospitals and clinics providing referral management and appointing services for the network and serves as the point of contact for beneficiaries seeking health care. The IRMAC assists beneficiaries with appointments, navigating the direct care system, and providing referral management oversight. Place of performance is Bethesda, Maryland, however, based on mission requirements, the duty location for service-providing personnel may be located at a military hospital or clinic or an authorized telework location within the National Capital Region. Fiscal 2025 operations and maintenance funds will be obligated when available after award. Period of performance is Oct. 1, 2024, to Sep. 30, 2025. This action was conducted as a competitive negotiated acquisition, with 11 offers received. DHA, Northeastern Healthcare Operations Contracting Division, Falls Church, Virginia, is the contracting activity. (Awarded Sept. 30, 2024)
Status
(Open)
Modified 4/16/25
Period of Performance
9/29/24
Start Date
9/30/25
Ordering Period End Date
Task Order Obligations and Backlog
$6.4M
Total Obligated
$10.3M
Current Award
$10.3M
Potential Award
$3.8M
Funded Backlog
$3.8M
Total Backlog
Federal Award Analysis
Historical federal task order obligations under HT001424D0002
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Contracts
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Subcontracts
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Grants
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Subgrants
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Total
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Contract Awards
Prime task orders awarded under HT001424D0002
Subcontract Awards
Disclosed subcontracts for HT001424D0002
Opportunity Lifecycle
Procurement history for HT001424D0002
Transaction History
Modifications to HT001424D0002
People
Suggested agency contacts for HT001424D0002
Competition
Number of Bidders
11
Solicitation Procedures
Negotiated Proposal/Quote
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Plan Not Required
Cost Accounting Standards
Exempt
Business Size Determination
Small Business
DoD Claimant Code
None
Awardee UEI
LSVSGHNE2ZW5
Awardee CAGE
7HWD9
Agency Detail
Awarding Office
HT0014 DEFENSE HEALTH AGENCY
Funding Office
HT0017 DIRECTOR, WRNMMC
Created By
faatalivale.m.teo-lewis.civ.ht0014@health.mil
Last Modified By
faatalivale.m.teo-lewis.civ.ht0014@health.mil
Approved By
faatalivale.m.teo-lewis.civ.ht0014@health.mil
Legislative
Legislative Mandates
Labor Standards
Awardee District
MD-04
Senators
Benjamin Cardin
Chris Van Hollen
Chris Van Hollen
Representative
Glenn Ivey
Last Modified: 4/16/25