91003120D0005
Indefinite Delivery Contract
Overview
Government Description
THE SERVICES CONTEMPLATED UNDER THIS NEXGEN BPO INDEFINITE DELIVERY
INDEFINITE QUANTITY (IDIQ) CONTRACT INCLUDES CONTACT CENTER SUPPORT AND
BACK-OFFICE PROCESSING.
Awardee
Awarding / Funding Agency
Pricing
Fixed Price
Set Aside
None
Extent Competed
Full And Open Competition
Multiple / Single Award
Multiple Award
Who Can Use
Single Agency
Vehicle Ceiling
$1,700,000,000 (5% Used)
Related Opportunity
Analysis Notes
Place of Performance Largest percentage of work under issued task orders completed at: Mclean, Virginia 22102 United States.
Amendment Since initial award the Ordering Period End Date was extended from 06/22/23 to 06/22/26.
Subcontracting Plan This IDC has an Individual Subcontract Plan. The Department of Education has an overall 2023 small business subcontracting goal of 37%
Amendment Since initial award the Ordering Period End Date was extended from 06/22/23 to 06/22/26.
Subcontracting Plan This IDC has an Individual Subcontract Plan. The Department of Education has an overall 2023 small business subcontracting goal of 37%
Maximus Federal Services was awarded
Indefinite Delivery Contract 91003120D0005 (910031-20-D-0005)
by
the Office of Federal Student Aid
for The Services Contemplated Under This Nexgen Bpo Indefinite Delivery
Indefinite Quantity (IDIQ) Contract Includes Contact Center Support And
Back-Office Processing.
in June 2020.
The IDC
has a duration of 6 years and
was awarded
through solicitation NextGen Business Process Operations
full & open
with
NAICS 522320 and
PSC R710
via direct negotiation acquisition procedures with 12 bids received.
To date, $101,877,385 has been obligated through this vehicle with a potential value of all existing task orders of $138,585,639.
The total ceiling is $1,700,000,000, of which 5% has been used.
As of today, the IDC has a total reported backlog of $59,705,874 and funded backlog of $22,997,619.
The vehicle was awarded through FSA NextGen Business Process Operations (BPO).
Status
(Open)
Modified 4/23/25
Period of Performance
6/22/20
Start Date
6/22/26
Ordering Period End Date
Task Order Obligations and Backlog
$78.9M
Total Obligated
$101.9M
Current Award
$138.6M
Potential Award
$23.0M
Funded Backlog
$59.7M
Total Backlog
Award Hierarchy
Indefinite Delivery Contract
91003120D0005
Contracts
Subcontracts
Federal Award Analysis
Historical federal task order obligations under 91003120D0005
$78.9M
Contracts
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Contract Awards
Prime task orders awarded under 91003120D0005
Subcontract Awards
Disclosed subcontracts for 91003120D0005
Opportunity Lifecycle
Procurement history for 91003120D0005
Transaction History
Modifications to 91003120D0005
People
Suggested agency contacts for 91003120D0005
Competition
Number of Bidders
12
Solicitation Procedures
Negotiated Proposal/Quote
Evaluated Preference
None
Commercial Item Acquisition
Commercial Item Procedures Not Used
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Individual Subcontract Plan
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
TREKW6J3QSF5
Awardee CAGE
8AMZ8
Agency Detail
Awarding Office
910031 FSA ACQUISITIONS OFFICE
Funding Office
910055 FEDERAL STUDENT AID
Created By
gabrielle.panyard@ed.gov
Last Modified By
gabrielle.panyard@ed.gov
Approved By
gabrielle.panyard@ed.gov
Legislative
Legislative Mandates
Clinger-Cohen Act Compliant
Labor Standards
Awardee District
VA-11
Senators
Mark Warner
Timothy Kaine
Timothy Kaine
Representative
Gerald Connolly
Budget Funding
| Federal Account | Budget Subfunction | Object Class | Total | Percentage |
|---|---|---|---|---|
| Student and Administration, Education (091-0202) | Higher education | Operation and maintenance of equipment (25.7) | $31,314,961 | 98% |
Last Modified: 4/23/25