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19GE5026D0011

Indefinite Delivery Contract

Overview

Government Description
Eur regional switchboard services provides reliable switchboard services to support U.S. Embassies and consulates throughout europe, ensuring effective communication across multiple diplomatic posts. The contractor is responsible for handling incoming calls, directing calls to appropriate personnel, managing call volumes during emergencies, ensuring continuity of operations during personnel shortages, and implementing flexible work arrangements. The work includes utilizing ai tools for translation services and knowledge management to ensure accuracy and oversight.
Pricing
Fixed Price
Set Aside
None
Extent Competed
Competed Under Simplified Acquisition Procedures
Multiple / Single Award
Single Award
Who Can Use
Single Agency
Individual Order Limit
$2,000,000
Vehicle Ceiling
$2,721,166 (0% Used)
Valley Administrative Services was awarded Indefinite Delivery Contract 19GE5026D0011 (19GE50-26-D-0011) by the Bureau of European and Eurasian Affairs for EUR Regional Switchboard Services (IDIQ) in March 2026. The IDC was awarded through solicitation Regional Switchboard Services for U.S. Diplomatic Posts in Europe full & open with NAICS 561421 and PSC DF01 via simplified acquisition acquisition procedures with 4 bids received. The total ceiling is $2,721,166, of which 0% has been used.

Status
(Open)

Modified 3/25/26
Period of Performance
3/31/26
Start Date
3/31/27
Ordering Period End Date
0% Complete

Task Order Obligations
$0
Total Obligated
$0
Current Award
$0
Potential Award
0% Funded

Award Hierarchy

Indefinite Delivery Contract

19GE5026D0011

Contracts

0

Subcontracts

0

Opportunity Lifecycle

Procurement history for 19GE5026D0011

Transaction History

Modifications to 19GE5026D0011

People

Suggested agency contacts for 19GE5026D0011

Competition

Number of Bidders
4
Solicitation Procedures
Simplified Acquisition
Evaluated Preference
None
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No

Other Categorizations

Subcontracting Plan
Plan Not Required
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
K5DDRL3TAN27
Awardee CAGE
7KJ97
Agency Detail
Awarding Office
19GE50 ACQUISITIONS - RPSO FRANKFURT
Funding Office
19XEUR BUREAU OF EUROPEAN AND EURASIAN AFF
Created By
gruenbeckp
Last Modified By
doschjk@state.gov
Approved By
doschjk@state.gov

Legislative

Legislative Mandates
None Applicable
Awardee District
VA-06
Senators
Mark Warner
Timothy Kaine
Representative
Ben Cline
Last Modified: 3/25/26