PWS Unarmed Contract Security Guards Long Term Final Rev.pdf
Posted: Aug. 10, 2026
• Type: .pdf
• Size: 0.39MB
Opportunity Assistant
Loading
Overview
Related Opportunity
Related Agency
Profiled People
Summary
This **Performance Work Statement issued by the Department of Veterans Affairs (VA) Caribbean Healthcare System (VACHS)** defines the requirement for **unarmed contract security guard services** at VA medical centers, outpatient clinics, community-based clinics, warehouses, domiciliary facilities, parking areas, rural clinics, and other VACHS locations in Puerto Rico and the U.S. Virgin Islands.
The follow-on, performance-based requirement is intended to supplement VA Police/security personnel and maintain facility security in accordance with 38 CFR §§ 1.218–1.220, VA security guidance, and applicable federal, Commonwealth of Puerto Rico, and USVI requirements. VA anticipates a five-year ordering period and a firm-fixed-price contract using commercial-services acquisition procedures under RFO Parts 12 and 15.
The contractor must provide all labor, supervision, equipment, transportation, supplies, training, licensing, and administrative support necessary for continuous service.
The PWS identifies 23 scheduled posting areas, including five San Juan Medical Center gates, traffic-control and loading-dock posts, off-site parking lots, the Mental Health Domiciliary, Carolina Warehouse, and facilities in Ceiba, Ponce, Mayagüez, Arecibo, Vieques, Utuado, Comerío, St. Croix, and St. Thomas.
Coverage ranges from weekday daytime or split shifts to 24-hour, seven-day coverage, with specified holiday requirements by post. VACHS may add, delete, relocate, or transfer posts through supplemental agreements as construction and operational needs change.
The contractor must maintain uninterrupted coverage, provide qualified backup guards for absences, coordinate any overtime with the Program Manager/Contracting Officer’s Representative (PM/COR), respond to emergency or special-event requests within one hour, and support estimated non-normal emergency coverage of up to 32 hours per month.
Guards must be at least 18 years old, U.S. citizens, high-school graduates or equivalent, licensed for security work, free of disqualifying felony or reliability-related convictions, literate in English, and possess at least two years of relevant public-facing, instruction-comprehension, stress-management, and report-writing experience.
For award and performance, the contractor must hold an active Puerto Rico Security Agency license under Law 108, maintain applicable Puerto Rico and USVI certifications and employee licenses, and ensure licensing remains valid throughout performance.
Guards must complete documented pre-performance and in-service training—including use of force and rules of engagement, emergency response, intruder confrontation, conflict resolution, communications, OSHA, physical security, customer service, and bloodborne-pathogen procedures—before assignment.
The contractor must provide a Lead Guard with at least five years of comparable supervisory experience, onsite at the San Juan facility for an eight-hour weekday shift and on call 24/7.
The contractor must also provide uniforms, identification badges, caps, radios or other required equipment, flashlights, reflective safety apparel, notebooks, and related supplies. Firearms, batons, mace, knives, and personal cellphones are prohibited while on duty.
Offerors must submit an all-inclusive detailed price proposal showing hourly rate derivation and monthly pricing for each post, with rates usable for future additions or deletions.
Offerors must also provide a physical or digital sample of the proposed neutral-colored uniform for Government evaluation before purchase.
The follow-on, performance-based requirement is intended to supplement VA Police/security personnel and maintain facility security in accordance with 38 CFR §§ 1.218–1.220, VA security guidance, and applicable federal, Commonwealth of Puerto Rico, and USVI requirements. VA anticipates a five-year ordering period and a firm-fixed-price contract using commercial-services acquisition procedures under RFO Parts 12 and 15.
The contractor must provide all labor, supervision, equipment, transportation, supplies, training, licensing, and administrative support necessary for continuous service.
The PWS identifies 23 scheduled posting areas, including five San Juan Medical Center gates, traffic-control and loading-dock posts, off-site parking lots, the Mental Health Domiciliary, Carolina Warehouse, and facilities in Ceiba, Ponce, Mayagüez, Arecibo, Vieques, Utuado, Comerío, St. Croix, and St. Thomas.
Coverage ranges from weekday daytime or split shifts to 24-hour, seven-day coverage, with specified holiday requirements by post. VACHS may add, delete, relocate, or transfer posts through supplemental agreements as construction and operational needs change.
The contractor must maintain uninterrupted coverage, provide qualified backup guards for absences, coordinate any overtime with the Program Manager/Contracting Officer’s Representative (PM/COR), respond to emergency or special-event requests within one hour, and support estimated non-normal emergency coverage of up to 32 hours per month.
Guards must be at least 18 years old, U.S. citizens, high-school graduates or equivalent, licensed for security work, free of disqualifying felony or reliability-related convictions, literate in English, and possess at least two years of relevant public-facing, instruction-comprehension, stress-management, and report-writing experience.
For award and performance, the contractor must hold an active Puerto Rico Security Agency license under Law 108, maintain applicable Puerto Rico and USVI certifications and employee licenses, and ensure licensing remains valid throughout performance.
Guards must complete documented pre-performance and in-service training—including use of force and rules of engagement, emergency response, intruder confrontation, conflict resolution, communications, OSHA, physical security, customer service, and bloodborne-pathogen procedures—before assignment.
The contractor must provide a Lead Guard with at least five years of comparable supervisory experience, onsite at the San Juan facility for an eight-hour weekday shift and on call 24/7.
The contractor must also provide uniforms, identification badges, caps, radios or other required equipment, flashlights, reflective safety apparel, notebooks, and related supplies. Firearms, batons, mace, knives, and personal cellphones are prohibited while on duty.
Offerors must submit an all-inclusive detailed price proposal showing hourly rate derivation and monthly pricing for each post, with rates usable for future additions or deletions.
Offerors must also provide a physical or digital sample of the proposed neutral-colored uniform for Government evaluation before purchase.
Show All