MED Response to Industry Day Questions.pdf
Posted: June 13, 2022
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Overview
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Summary
response to questions posed during an industry day event related to a telehealth services procurement by the Department of State (DOS). One key clarification provided is that telehealth services will only be offered to patients physically located within the United States or on the campus of an American embassy abroad. The government has confirmed that there is funding available for this program and clarified that obtaining a FedRAMP certification for cloud security is not mandatory for the contractor's telehealth platform.
Additionally, it was emphasized that the contractor's platform will not be integrated with DOS systems, and DOS only seeks access to an existing telehealth platform for virtual consultations.
Questions raised during the Q&A session include inquiries about local medical licensure and tort law implications for telehealth services accessed outside embassy/consulate grounds, the need for FedRAMP certification, budget availability, proposal submission deadlines, estimated monthly consultation volumes, and potential extensions for feedback submission. The DOS anticipates receiving approximately 200 consultation requests per year in the initial contract years, increasing to 2,000-2,500 requests annually by year three. Industry participants were directed to submit responses to the government's questions by a specified deadline.
Additionally, it was emphasized that the contractor's platform will not be integrated with DOS systems, and DOS only seeks access to an existing telehealth platform for virtual consultations.
Questions raised during the Q&A session include inquiries about local medical licensure and tort law implications for telehealth services accessed outside embassy/consulate grounds, the need for FedRAMP certification, budget availability, proposal submission deadlines, estimated monthly consultation volumes, and potential extensions for feedback submission. The DOS anticipates receiving approximately 200 consultation requests per year in the initial contract years, increasing to 2,000-2,500 requests annually by year three. Industry participants were directed to submit responses to the government's questions by a specified deadline.
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