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DES Industry Day Briefing Slides.pdf
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UNCLASSIFIED
Defense Enclave Services (DES)
Pre-Solicitation Conference
30 July 2020
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Welcome to the
DES Pre-Solicitation Conference
Opening Remarks from:
Ms. Debra Daniels
Vice Procurement Services Directorate
Deputy Director, Defense Information Technology Contracting Organization
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
Agenda
Welcome Remarks from Ms. Daniels
Overview of 4ENO Program & Objectives
Overview of DES Acquisition
DISA Office of Small Business Programs
Industry Feedback
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Disclosures
The goal of this event is to provide offerors with information regarding the program objectives, and to
discuss the upcoming solicitation package, statement of objectives, and scope.
The purpose of the pre-solicitation conference is to facilitate communications and answer questions
regarding the program and contract process. Interested parties should continue to monitor the
Contracting Opportunities website at https://beta.sam.gov for DES-related announcements, the final
Request for Proposals (RFP) and associated attachments.
Offerors shall refer ONLY to the Final RFP on https://beta.sam.gov.
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Disclosures
All communications shall be conducted only in writing and directly to the Contracting Officer.
Offerors shall not contact any other Government personnel other than the Contracting Officer
identified. Contacting any other Government personnel other than the Contracting Officer
identified may result in an organizational conflict of interest (OCI) and may result in an offeror
being excluded from competition and award.
Do not share any proprietary information with the Government at this event.
The government will not discuss the solicitation or requirements with any participant one-on-
one at todays event.
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Program Overview & Objectives
Colonel Chris Autrey, USAF
Program Manager
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
DISA Defense Enclave Services (DES)
Objective: Provide a single network with a single service provider (DISA),
to enable costs efficiencies, drive service excellence and mitigate risks
Highly functional & scalable network with state of the art architecture
Digital transformation solutions, ensuring network digital readiness
Full service, customer-centric common use IT solutions
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
DES Contract Scope: Common Use IT
UNCLASSIFIED
UNCLASSIFIED
Mission IT will be covered by DoD agencies
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
Mission Partners
UNCLASSIFIED
Leading the DoD
in IT Reform
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
DES Acquisition Overview
COMMON USE IT CONSOLIDATION STRENGTHEN CYBERSECURITY SINGLE SERVICE PROVIDER
Decrease network enclaves &
Reduce costs of duplicative
Consolidation efforts reduce
duplicative environments
common use IT environments
cyber-attack surface
Optimize & integrate IT
DoDNet provides state of the
Stronger, more consistent cyber
management tools
art practice, state of the art
standards
network capabilities
Contract management
Increased consistency with
o Decrease similar contract efforts
cyber defense & response
Enable Fourth Estate mission
o Reduce costs for Department
focus, remove non-core
Transition globally dispersed and
competencies
diverse service desks to a common
service support environment
National Defense Strategy Reform Information Technology
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Why Do We Need DES?
As threats within the cyberspace domain become increasingly sophisticated, DoD is looking for solutions to eliminate
unnecessary complexity within the IT space. The Deputy Secretary of Defense designated the Defense Information Systems Agency
as the single service provider (SSP) to optimize network capabilities for Fourth Estate Defense Agencies and Field Activities (DAFAs).
Modern Infrastructure
Secure, expandable infrastructure and cost effective solutions
Secure, efficient and flexible solution for premise, mobile and remote access requirements
Threat protection
Latest IT equipment and personnel skills for network optimization
Scalable, cost-effective user environment
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
SSP Environment
Migration Support
Transition Support
Applications and Tools
Infrastructure
Networks and Infrastructure
Network Operations
Operations and Management
Engineering and Innovation
Engineering and Innovation
Cybersecurity
Cybersecurity
Support Services
Program Support Services
Technical Refresh
Technical Refresh
PROVIDE
OPTIMIZE
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Acquisition Overview
Ms. Susan Taylor Beury
DES Acquisition Analyst
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
DES Acquisition Summary
Contract Type: Single Award, Indefinite-Delivery/Indefinite-Quantity (ID/IQ)
Task Order Type: Fixed Price, Cost Reimbursement
Value: $11.7 Billion
Period of Performance: 10 Years (Four-year Base with Three Two-year Option Periods)
Source Selection Approach: Best Value Trade-Off
Competition: Full & Open
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
DES TimelineSources SoughtCost EstimateAcquisition PlanRequirements PackageVirtual Pre-Solicitation Conference
Q4FY20
Solicitation Release
Q1FY21
Proposals
Q1FY22
Contract Award
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Statement of Objectives
The Government will use a SOO to engage with industry to develop the Performance Work Statement (PWS)
requirements and performance criteria, which leverage commercial industry best practices, technical expertise
and development capabilities to provide responsive, innovative services for DISA mission partners.
The SOO includes appendices which provide information relevant to
required services, places of performance and user counts.
DES will provide all required transition support, infrastructure, network operations
and management, engineering and innovation, cybersecurity support services,
and technical refresh for a SSP network environment with all Fourth Estate users.
DoD enterprise services such as email, VoIP and office productivity suites are not in scope
of this DES contract, as they will be provided to mission partners through DISA.
The procurement of end devices, peripherals, network equipment, and software is not in scope
of this DES contract. The DES provider will plan for the lifecycle and technical refresh of all
infrastructure and endpoint nodes, which the government will procure through competitive means.
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Statement of Objectives - Appendices
Solicitation HC1047-20-R-0014 Services SummaryAppendix A
Places of performanceAppendix B
Agency size designations and sample IT architectureAppendix C
Historical monthly workload for agency service desksAppendix D
PWS TemplateAppendix E
DAFA Data Calls: locations, users, required security clearances
and service desk workloadAppendix F
GlossaryAppendix G
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Constraints & Risks
Current operations across the Fourth
Estate environment include a disparate
mixture of government/contractor owned
IT hardware and software as well as a
combination of government and
contractor operated services.
DAFA enterprise architecture may
change between the RFP and
actual start of DAFA migrations.
UNCLASSIFIED
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Network operations and service
availability are paramount to migration;
DISA and its mission partners should
not experience delays or degradation of
services in the SSP environment.
Network architecture shall not
contain proprietary elements or
closed architecture; the overall
architecture must be
open to allow for the rapid
integration of new and cost-
efficient technologies.
UNCLASSIFIED
Solicitation HC1047-20-R-0014: Services Summary
Access to Virtual Server Hosting
Active Directory/GAL Services
Dedicated Server Hosting
Fax Capability
Software Management
Authorizing Official
Authorizing Official
Identity Management (IdM)
Identity Management (IdM)
Cabling Termination
Cabling Termination
Network Monitoring
Auditing Support
Auditing Support
Incident Reporting
Incident Reporting
Circuits - Engineering
Circuits - Engineering
NIPRNet/SIPRNet
Access Control Services
Access Control Services
Network Security
Network Security
De-Militarized Zone (DMZ)
De-Militarized Zone (DMZ)
Organization LAN (COI/VRF)
Certification & Accreditation
Certification & Accreditation
Patching Services
Patching Services
DNS & DHCP
DNS & DHCP
Remote Access/VPN
Credentials Management
Credentials Management
Scanning Services
Scanning Services
Internet Access Point (IAP)
Internet Access Point (IAP)
Wireless Network Services
Endpoint Security
Endpoint Security
Software Assurance
Software Assurance
Network Access Services
Network Access Services
Virtual Desktop Infrastructure (VDI)
Firewalls
Firewalls
Network Infrastructure
Network Infrastructure
Backup & Storage
IT Training Materials
Change & Configuration
Life Cycle Management
Database Management
Collaboration/UC Services
Scanners/Peripherals
Network Operations
Data Sharing
Conference Room A/V Support
Software Licenses
Network Operations Center (NOC)/
IT Asset Management
End User Computing Devices
VIP Tier
Security Operation Center (SOC)
IT Performance Management
End
Defense Enclave Services (DES)
Pre-Solicitation Conference
30 July 2020
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Welcome to the
DES Pre-Solicitation Conference
Opening Remarks from:
Ms. Debra Daniels
Vice Procurement Services Directorate
Deputy Director, Defense Information Technology Contracting Organization
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
Agenda
Welcome Remarks from Ms. Daniels
Overview of 4ENO Program & Objectives
Overview of DES Acquisition
DISA Office of Small Business Programs
Industry Feedback
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Disclosures
The goal of this event is to provide offerors with information regarding the program objectives, and to
discuss the upcoming solicitation package, statement of objectives, and scope.
The purpose of the pre-solicitation conference is to facilitate communications and answer questions
regarding the program and contract process. Interested parties should continue to monitor the
Contracting Opportunities website at https://beta.sam.gov for DES-related announcements, the final
Request for Proposals (RFP) and associated attachments.
Offerors shall refer ONLY to the Final RFP on https://beta.sam.gov.
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Disclosures
All communications shall be conducted only in writing and directly to the Contracting Officer.
Offerors shall not contact any other Government personnel other than the Contracting Officer
identified. Contacting any other Government personnel other than the Contracting Officer
identified may result in an organizational conflict of interest (OCI) and may result in an offeror
being excluded from competition and award.
Do not share any proprietary information with the Government at this event.
The government will not discuss the solicitation or requirements with any participant one-on-
one at todays event.
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Program Overview & Objectives
Colonel Chris Autrey, USAF
Program Manager
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
DISA Defense Enclave Services (DES)
Objective: Provide a single network with a single service provider (DISA),
to enable costs efficiencies, drive service excellence and mitigate risks
Highly functional & scalable network with state of the art architecture
Digital transformation solutions, ensuring network digital readiness
Full service, customer-centric common use IT solutions
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
DES Contract Scope: Common Use IT
UNCLASSIFIED
UNCLASSIFIED
Mission IT will be covered by DoD agencies
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
Mission Partners
UNCLASSIFIED
Leading the DoD
in IT Reform
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
DES Acquisition Overview
COMMON USE IT CONSOLIDATION STRENGTHEN CYBERSECURITY SINGLE SERVICE PROVIDER
Decrease network enclaves &
Reduce costs of duplicative
Consolidation efforts reduce
duplicative environments
common use IT environments
cyber-attack surface
Optimize & integrate IT
DoDNet provides state of the
Stronger, more consistent cyber
management tools
art practice, state of the art
standards
network capabilities
Contract management
Increased consistency with
o Decrease similar contract efforts
cyber defense & response
Enable Fourth Estate mission
o Reduce costs for Department
focus, remove non-core
Transition globally dispersed and
competencies
diverse service desks to a common
service support environment
National Defense Strategy Reform Information Technology
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Why Do We Need DES?
As threats within the cyberspace domain become increasingly sophisticated, DoD is looking for solutions to eliminate
unnecessary complexity within the IT space. The Deputy Secretary of Defense designated the Defense Information Systems Agency
as the single service provider (SSP) to optimize network capabilities for Fourth Estate Defense Agencies and Field Activities (DAFAs).
Modern Infrastructure
Secure, expandable infrastructure and cost effective solutions
Secure, efficient and flexible solution for premise, mobile and remote access requirements
Threat protection
Latest IT equipment and personnel skills for network optimization
Scalable, cost-effective user environment
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
SSP Environment
Migration Support
Transition Support
Applications and Tools
Infrastructure
Networks and Infrastructure
Network Operations
Operations and Management
Engineering and Innovation
Engineering and Innovation
Cybersecurity
Cybersecurity
Support Services
Program Support Services
Technical Refresh
Technical Refresh
PROVIDE
OPTIMIZE
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Acquisition Overview
Ms. Susan Taylor Beury
DES Acquisition Analyst
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
DES Acquisition Summary
Contract Type: Single Award, Indefinite-Delivery/Indefinite-Quantity (ID/IQ)
Task Order Type: Fixed Price, Cost Reimbursement
Value: $11.7 Billion
Period of Performance: 10 Years (Four-year Base with Three Two-year Option Periods)
Source Selection Approach: Best Value Trade-Off
Competition: Full & Open
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
DES TimelineSources SoughtCost EstimateAcquisition PlanRequirements PackageVirtual Pre-Solicitation Conference
Q4FY20
Solicitation Release
Q1FY21
Proposals
Q1FY22
Contract Award
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Statement of Objectives
The Government will use a SOO to engage with industry to develop the Performance Work Statement (PWS)
requirements and performance criteria, which leverage commercial industry best practices, technical expertise
and development capabilities to provide responsive, innovative services for DISA mission partners.
The SOO includes appendices which provide information relevant to
required services, places of performance and user counts.
DES will provide all required transition support, infrastructure, network operations
and management, engineering and innovation, cybersecurity support services,
and technical refresh for a SSP network environment with all Fourth Estate users.
DoD enterprise services such as email, VoIP and office productivity suites are not in scope
of this DES contract, as they will be provided to mission partners through DISA.
The procurement of end devices, peripherals, network equipment, and software is not in scope
of this DES contract. The DES provider will plan for the lifecycle and technical refresh of all
infrastructure and endpoint nodes, which the government will procure through competitive means.
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
UNCLASSIFIED
Statement of Objectives - Appendices
Solicitation HC1047-20-R-0014 Services SummaryAppendix A
Places of performanceAppendix B
Agency size designations and sample IT architectureAppendix C
Historical monthly workload for agency service desksAppendix D
PWS TemplateAppendix E
DAFA Data Calls: locations, users, required security clearances
and service desk workloadAppendix F
GlossaryAppendix G
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Constraints & Risks
Current operations across the Fourth
Estate environment include a disparate
mixture of government/contractor owned
IT hardware and software as well as a
combination of government and
contractor operated services.
DAFA enterprise architecture may
change between the RFP and
actual start of DAFA migrations.
UNCLASSIFIED
UNCLASSIFIED
TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS!
UNCLASSIFIED
Network operations and service
availability are paramount to migration;
DISA and its mission partners should
not experience delays or degradation of
services in the SSP environment.
Network architecture shall not
contain proprietary elements or
closed architecture; the overall
architecture must be
open to allow for the rapid
integration of new and cost-
efficient technologies.
UNCLASSIFIED
Solicitation HC1047-20-R-0014: Services Summary
Access to Virtual Server Hosting
Active Directory/GAL Services
Dedicated Server Hosting
Fax Capability
Software Management
Authorizing Official
Authorizing Official
Identity Management (IdM)
Identity Management (IdM)
Cabling Termination
Cabling Termination
Network Monitoring
Auditing Support
Auditing Support
Incident Reporting
Incident Reporting
Circuits - Engineering
Circuits - Engineering
NIPRNet/SIPRNet
Access Control Services
Access Control Services
Network Security
Network Security
De-Militarized Zone (DMZ)
De-Militarized Zone (DMZ)
Organization LAN (COI/VRF)
Certification & Accreditation
Certification & Accreditation
Patching Services
Patching Services
DNS & DHCP
DNS & DHCP
Remote Access/VPN
Credentials Management
Credentials Management
Scanning Services
Scanning Services
Internet Access Point (IAP)
Internet Access Point (IAP)
Wireless Network Services
Endpoint Security
Endpoint Security
Software Assurance
Software Assurance
Network Access Services
Network Access Services
Virtual Desktop Infrastructure (VDI)
Firewalls
Firewalls
Network Infrastructure
Network Infrastructure
Backup & Storage
IT Training Materials
Change & Configuration
Life Cycle Management
Database Management
Collaboration/UC Services
Scanners/Peripherals
Network Operations
Data Sharing
Conference Room A/V Support
Software Licenses
Network Operations Center (NOC)/
IT Asset Management
End User Computing Devices
VIP Tier
Security Operation Center (SOC)
IT Performance Management
End
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