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CTSS-V Industry Day Briefing Slides.pdf
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Headquarters Air Combat Command
Communications Technical
Support Services (CTSS)-V
Industry Day
25 Aug 2022
This Briefing is:
UNCLASSIFIED
Agenda
0900 - 0940
Opening Comments
Introductions
Administrative Details
Ground Rules
AMIC Overview
CTSS-V Program Overview
Ms. Judy Seay
ACC AMIC, Program Manager
0940 - 1000
CTSS-V Strategy and Solicitation
Mr. Michael Adams
ACC AMIC, Contracting Officer
1000 - 1015
Break and Finalize Questions
1015 - 1100
Open Forum Questions
Government Panel
25-26 Aug 22
One on One Sessions
(By Appointment Only)
Government Team
AFCENT/A6 Requirement Owner
AFCENT/A6X Requirements OIC
1Lt Ikerria Sanders
AFCENT/A6 Resource Manager and CTSS-III COR
TSgt Jesse Kaspala
AFCENT/A6 Communications Subject Matter Expert
Mr. Joe Waldron, Contractor
Acquisition Management and Integration Center (AMIC)
Deputy Director, Contracting (PK)
Ms. Della Shelton
Deputy Director, Program Management (PM)
Mr. Steve Lahr
Division Chief, AFCENT Support-Contracting
Ms. Lisa Pena
Division Chief, AFCENT Support-Program Management
Mr. Dennis Phillippe
CTSS-III Program Manager (PM) / CTSS-V Project Lead
Ms. Judy Seay
Legal Advisor
Contracting Officer (CO)
Contract Manager (CM)
Program Manager
Small Business Advisor
Quality Manager (QM)
Cyber Functional
Logistics Functional
Ms. Cheronne Wilson
Mr. Michael Adams
Ms. Pat Lucas
Ms. Michelle Rumschlag
Ms. Lorie Henderson
Ms. Antoinea Toni Noble
Mr. Jay Joubert
MSgt Christopher Leon
Administrative Details
Zoom
Silence all devices
Use the Raise Hand feature to be recognized
Keep microphones muted unless speaking Ensure name and company are included in your Zoom profile
Introduce yourself prior to comments to forum
Industry day proceedings will be recorded in their entirety
Ground Rules
No classified information will be discussed
Industry Day is part of Market Research
Means to foster understanding and cultivate open
communication
Verbal responses from the Government during the Open
Forum and One-on-Ones are UNOFFICIAL
All comments are within scope of Market Research and
should not be used as basis for proposal creation
Ground Rules, contd
Materials being presented are in draft form and may
change in whole or part prior to the final Request for
Proposal (RFP)
Recommendations received from Industry resulting from
this event may be considered in formulation of the
Governments acquisition strategy
A company does not have to be present at this event to
propose on the CTSS-V solicitation
While Industry Day provides potential Offerors insight into
the CTSS-V requirement, Offerors shall rely only on the
Final RFP when submitting a proposal
Ground Rules, contd
Questions during the Open Forum
Non-proprietary:
Submit via public chat feature to Pat Lucas
Proprietary:
Submit to Pat Lucas via private chat or email at
pat.lucas@us.af.mil
After Industry Day the Government will post to SAM.gov:
Non-proprietary questions and official Government responses
Industry Day brief
Address all future communications to:
CO: Michael Adams, michael.adams.106@us.af.mil
CM: Pat Lucas, pat.lucas@us.af.mil
AMIC Overview
Direct Reporting Unit to the Deputy Commander of Air
Combat Command (ACC)
Over 400 personnel in various functional areas:
Program Management
Contracting
Quality Assurance
Legal
Subject Matter Experts (Civil Engineering, Logistics,
Communications, Finance, Small Business)
Manage over 200 acquisitions consisting of more than
5,000 contractors in 61 locations world-wide
Total portfolio value $20B
AMIC Organization
CTSS-V Program Overview
Program Overview
Mission
Scope of Work
Locations
Indefinite-Delivery Indefinite-Quantity (IDIQ) Statement
of Work (SOW) Overview
Program Risks
Mission
U.S. Central Command (CENTCOM) is a unified combatant
command responsible for protecting American security
interests in the Southwest Asia area of responsibility (AOR)
Ninth Air Force (9AF) Air Forces Central Command
(AFCENT) is the air component of CENTCOM and provides
air, space and cyberspace capabilities
AFCENT Directorate of Communications (AFCENT/A6)
supports CENTCOM with mission critical communications
support for more than 90,000 personnel
Scope of Work
Provide stable, long-term mission critical
communications and information technology (COMM/IT)
support within the CENTCOM AOR
Provide COMM/IT planning and subject matter expertise to
AFCENT A6 and AFFOR at Shaw AFB and Al Udeid AB,
Qatar
Augment and provide COMM/IT continuity of operations in
partnership with Expeditionary Communications Squadrons
within the CENTCOM AOR
Provide turnkey execution of military and commercial
Satellite Communications (SATCOM) and Wide Area
Network (WAN) Transport at CONUS and multiple OCONUS
locations within the CENTCOM AOR
Locations
CONUS: Shaw AFB, SC
OCONUS: Iraq, Jordan, Kuwait, Pakistan, Qatar, Saudi Arabia, UAE
IDIQ SOW Overview
Program Management Organization
Encompass all operations necessary to execute dynamic, large-
scale, multi-functional program
Provide administration and management for the overarching IDIQ
and all awarded Task Orders
Led by the Contractors Program Manager
Task Order Leads
Ensures all task order requirements are met
Provides management and oversight of contractor deployed
workforce in the execution and performance of all task order
requirements
Quality Management System (QMS)
Certified to ISO 9001 and 27001 standards
Full-time/dedicated Quality Management Representative (QMR)
IDIQ SOW Overview
Functional Support Tasks:
Communications Management and Planning
Communications and Planning
Command and Control (C2) Radio and Airfield Systems
Command, Control, Communication, and Computer (C4) Planning
Management
Theater System Program Management
Communications Engineering
WAN Transport
AOR Wide Engineering
Radio Frequency Engineering Network Engineering Local Area Network (LAN)
Inside/Outside Cable Plant Engineering
Knowledge Operations Management
SharePoint Operations
Base Records Management
IDIQ SOW Overview
Functional Support Tasks, contd:
Cyber Systems Operations
Systems Administration
Cyber Transport
Technical Control
Circuit Actions
Network Operations
Strategic Defense Switched Network (DSN)
Defense Red Switch Network (DRSN)
Video Teleconference (VTC)
Contingency Communications
Client Systems
Help Desk
Client Systems Technical Support
Telephone Operator
IDIQ SOW Overview
Functional Support Tasks, contd:
Cyber Surety
Cyber Security
Telecommunications and Electrical Machinery Protected from
Emanations Security (TEMPEST)
COMSEC Management
COMSEC Responsible Officer (CRO)
Radio Frequency (RF) Transmission Systems
SATCOM
Microwave Line of Sight (LOS)
Land Mobile Radio (LMR), Emergency Mass Notification System
(EMNS) and Giant Voice (GV)
High Frequency (FH) / Ultra-High Frequency (UHF) / Very-High
Frequency (VHF)
Personal Wireless Communications (PWC)
Spectrum Operations
IDIQ SOW Overview
Functional Support Tasks, contd:
Cable and Antenna Systems
Infrastructure Quality Control and Documentation
Inside/Outside (I/O) Cable Plant
Cable Television (CATV)
Logistics
AOR Logistics Coordination and A6 Warehouse Support
Logistics Coordination-Squadron Level
Logistics Coordination-AFCENT/A6
Overarching Support Tasks:
Technical Support (drawings/designs)
Technical Operations (operations, maintenance, sustainment)
Master Station Logs (MSLs)
Maintenance (PMIs)
Unscheduled Maintenance
Monitoring, Troubleshooting and Diagnostics
IDIQ SOW Overview
Overarching Support Tasks, contd:
Technical Support (drawings/designs)
Technical Operations (operations, maintenance, sustainment)
Master Station Logs (MSLs)
Maintenance (PMIs)
Unscheduled Maintenance
Monitoring, Troubleshooting and Diagnostics
Services Outage Coordination
Warning, Minor and Major Alarms
Survivability
Availability and Reliability
Outages, Response and On-Call (24/7/365 on-call support)
Configuration Management
Equipment Inspection
Property/Inventory Tracking
IDIQ SOW Overview
Overarching Support Tasks, contd:
Warranty and Material Inventory
Spare and Defective Parts and Components
Compliance with Communications Directives
Trouble Ticketing System
Training
Maintain certifications (DOD 8570)
IDIQ SOW Overview
Other Performance Requirements
Meet IDIQ retention rate of 90% or higher
Meet staffing levels identified within each Task Order Work Hours
IA Workforce/Cybersecurity Certifications IAW DOD 8570
May be assigned to work any shift; local Commander discretion
CONUS:
40-hr week
Mon-Fri
OCONUS:
60-hr week; no on-base lodging; 6-day work week; shifts
72-hr week; on-base lodging; non-standard work week;
shifts
IDIQ SOW Overview
Other Performance Requirements, contd
Contractor support categories:
Augment: partner with active duty COMM/IT rotational/
deployed personnel
Turnkey: provide and implement all services necessary to
meet performance objectives
Key Personnel
30 Government Identified/Directed
Contractor may propose additional
CONUS vacancies for key personnel < 25 calendar days
OCONUS vacancies for key personnel < 45 calendar days
60-day Transition-In
IDIQ SOW Overview
Travel
Adhere to DOD Foreign Clearance Guide for Theater and
Country clearance requirements
Must process through a combat readiness center (CRC) or
government authorized equivalent, when deploying for >30 days
Responsible for all Host Nation country entry and work
requirements
OCONUS allowances shall not exceed the allowances
Communications Technical
Support Services (CTSS)-V
Industry Day
25 Aug 2022
This Briefing is:
UNCLASSIFIED
Agenda
0900 - 0940
Opening Comments
Introductions
Administrative Details
Ground Rules
AMIC Overview
CTSS-V Program Overview
Ms. Judy Seay
ACC AMIC, Program Manager
0940 - 1000
CTSS-V Strategy and Solicitation
Mr. Michael Adams
ACC AMIC, Contracting Officer
1000 - 1015
Break and Finalize Questions
1015 - 1100
Open Forum Questions
Government Panel
25-26 Aug 22
One on One Sessions
(By Appointment Only)
Government Team
AFCENT/A6 Requirement Owner
AFCENT/A6X Requirements OIC
1Lt Ikerria Sanders
AFCENT/A6 Resource Manager and CTSS-III COR
TSgt Jesse Kaspala
AFCENT/A6 Communications Subject Matter Expert
Mr. Joe Waldron, Contractor
Acquisition Management and Integration Center (AMIC)
Deputy Director, Contracting (PK)
Ms. Della Shelton
Deputy Director, Program Management (PM)
Mr. Steve Lahr
Division Chief, AFCENT Support-Contracting
Ms. Lisa Pena
Division Chief, AFCENT Support-Program Management
Mr. Dennis Phillippe
CTSS-III Program Manager (PM) / CTSS-V Project Lead
Ms. Judy Seay
Legal Advisor
Contracting Officer (CO)
Contract Manager (CM)
Program Manager
Small Business Advisor
Quality Manager (QM)
Cyber Functional
Logistics Functional
Ms. Cheronne Wilson
Mr. Michael Adams
Ms. Pat Lucas
Ms. Michelle Rumschlag
Ms. Lorie Henderson
Ms. Antoinea Toni Noble
Mr. Jay Joubert
MSgt Christopher Leon
Administrative Details
Zoom
Silence all devices
Use the Raise Hand feature to be recognized
Keep microphones muted unless speaking Ensure name and company are included in your Zoom profile
Introduce yourself prior to comments to forum
Industry day proceedings will be recorded in their entirety
Ground Rules
No classified information will be discussed
Industry Day is part of Market Research
Means to foster understanding and cultivate open
communication
Verbal responses from the Government during the Open
Forum and One-on-Ones are UNOFFICIAL
All comments are within scope of Market Research and
should not be used as basis for proposal creation
Ground Rules, contd
Materials being presented are in draft form and may
change in whole or part prior to the final Request for
Proposal (RFP)
Recommendations received from Industry resulting from
this event may be considered in formulation of the
Governments acquisition strategy
A company does not have to be present at this event to
propose on the CTSS-V solicitation
While Industry Day provides potential Offerors insight into
the CTSS-V requirement, Offerors shall rely only on the
Final RFP when submitting a proposal
Ground Rules, contd
Questions during the Open Forum
Non-proprietary:
Submit via public chat feature to Pat Lucas
Proprietary:
Submit to Pat Lucas via private chat or email at
pat.lucas@us.af.mil
After Industry Day the Government will post to SAM.gov:
Non-proprietary questions and official Government responses
Industry Day brief
Address all future communications to:
CO: Michael Adams, michael.adams.106@us.af.mil
CM: Pat Lucas, pat.lucas@us.af.mil
AMIC Overview
Direct Reporting Unit to the Deputy Commander of Air
Combat Command (ACC)
Over 400 personnel in various functional areas:
Program Management
Contracting
Quality Assurance
Legal
Subject Matter Experts (Civil Engineering, Logistics,
Communications, Finance, Small Business)
Manage over 200 acquisitions consisting of more than
5,000 contractors in 61 locations world-wide
Total portfolio value $20B
AMIC Organization
CTSS-V Program Overview
Program Overview
Mission
Scope of Work
Locations
Indefinite-Delivery Indefinite-Quantity (IDIQ) Statement
of Work (SOW) Overview
Program Risks
Mission
U.S. Central Command (CENTCOM) is a unified combatant
command responsible for protecting American security
interests in the Southwest Asia area of responsibility (AOR)
Ninth Air Force (9AF) Air Forces Central Command
(AFCENT) is the air component of CENTCOM and provides
air, space and cyberspace capabilities
AFCENT Directorate of Communications (AFCENT/A6)
supports CENTCOM with mission critical communications
support for more than 90,000 personnel
Scope of Work
Provide stable, long-term mission critical
communications and information technology (COMM/IT)
support within the CENTCOM AOR
Provide COMM/IT planning and subject matter expertise to
AFCENT A6 and AFFOR at Shaw AFB and Al Udeid AB,
Qatar
Augment and provide COMM/IT continuity of operations in
partnership with Expeditionary Communications Squadrons
within the CENTCOM AOR
Provide turnkey execution of military and commercial
Satellite Communications (SATCOM) and Wide Area
Network (WAN) Transport at CONUS and multiple OCONUS
locations within the CENTCOM AOR
Locations
CONUS: Shaw AFB, SC
OCONUS: Iraq, Jordan, Kuwait, Pakistan, Qatar, Saudi Arabia, UAE
IDIQ SOW Overview
Program Management Organization
Encompass all operations necessary to execute dynamic, large-
scale, multi-functional program
Provide administration and management for the overarching IDIQ
and all awarded Task Orders
Led by the Contractors Program Manager
Task Order Leads
Ensures all task order requirements are met
Provides management and oversight of contractor deployed
workforce in the execution and performance of all task order
requirements
Quality Management System (QMS)
Certified to ISO 9001 and 27001 standards
Full-time/dedicated Quality Management Representative (QMR)
IDIQ SOW Overview
Functional Support Tasks:
Communications Management and Planning
Communications and Planning
Command and Control (C2) Radio and Airfield Systems
Command, Control, Communication, and Computer (C4) Planning
Management
Theater System Program Management
Communications Engineering
WAN Transport
AOR Wide Engineering
Radio Frequency Engineering Network Engineering Local Area Network (LAN)
Inside/Outside Cable Plant Engineering
Knowledge Operations Management
SharePoint Operations
Base Records Management
IDIQ SOW Overview
Functional Support Tasks, contd:
Cyber Systems Operations
Systems Administration
Cyber Transport
Technical Control
Circuit Actions
Network Operations
Strategic Defense Switched Network (DSN)
Defense Red Switch Network (DRSN)
Video Teleconference (VTC)
Contingency Communications
Client Systems
Help Desk
Client Systems Technical Support
Telephone Operator
IDIQ SOW Overview
Functional Support Tasks, contd:
Cyber Surety
Cyber Security
Telecommunications and Electrical Machinery Protected from
Emanations Security (TEMPEST)
COMSEC Management
COMSEC Responsible Officer (CRO)
Radio Frequency (RF) Transmission Systems
SATCOM
Microwave Line of Sight (LOS)
Land Mobile Radio (LMR), Emergency Mass Notification System
(EMNS) and Giant Voice (GV)
High Frequency (FH) / Ultra-High Frequency (UHF) / Very-High
Frequency (VHF)
Personal Wireless Communications (PWC)
Spectrum Operations
IDIQ SOW Overview
Functional Support Tasks, contd:
Cable and Antenna Systems
Infrastructure Quality Control and Documentation
Inside/Outside (I/O) Cable Plant
Cable Television (CATV)
Logistics
AOR Logistics Coordination and A6 Warehouse Support
Logistics Coordination-Squadron Level
Logistics Coordination-AFCENT/A6
Overarching Support Tasks:
Technical Support (drawings/designs)
Technical Operations (operations, maintenance, sustainment)
Master Station Logs (MSLs)
Maintenance (PMIs)
Unscheduled Maintenance
Monitoring, Troubleshooting and Diagnostics
IDIQ SOW Overview
Overarching Support Tasks, contd:
Technical Support (drawings/designs)
Technical Operations (operations, maintenance, sustainment)
Master Station Logs (MSLs)
Maintenance (PMIs)
Unscheduled Maintenance
Monitoring, Troubleshooting and Diagnostics
Services Outage Coordination
Warning, Minor and Major Alarms
Survivability
Availability and Reliability
Outages, Response and On-Call (24/7/365 on-call support)
Configuration Management
Equipment Inspection
Property/Inventory Tracking
IDIQ SOW Overview
Overarching Support Tasks, contd:
Warranty and Material Inventory
Spare and Defective Parts and Components
Compliance with Communications Directives
Trouble Ticketing System
Training
Maintain certifications (DOD 8570)
IDIQ SOW Overview
Other Performance Requirements
Meet IDIQ retention rate of 90% or higher
Meet staffing levels identified within each Task Order Work Hours
IA Workforce/Cybersecurity Certifications IAW DOD 8570
May be assigned to work any shift; local Commander discretion
CONUS:
40-hr week
Mon-Fri
OCONUS:
60-hr week; no on-base lodging; 6-day work week; shifts
72-hr week; on-base lodging; non-standard work week;
shifts
IDIQ SOW Overview
Other Performance Requirements, contd
Contractor support categories:
Augment: partner with active duty COMM/IT rotational/
deployed personnel
Turnkey: provide and implement all services necessary to
meet performance objectives
Key Personnel
30 Government Identified/Directed
Contractor may propose additional
CONUS vacancies for key personnel < 25 calendar days
OCONUS vacancies for key personnel < 45 calendar days
60-day Transition-In
IDIQ SOW Overview
Travel
Adhere to DOD Foreign Clearance Guide for Theater and
Country clearance requirements
Must process through a combat readiness center (CRC) or
government authorized equivalent, when deploying for >30 days
Responsible for all Host Nation country entry and work
requirements
OCONUS allowances shall not exceed the allowances
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