Attachment 5 -Past Perf Questionnaire 20260728 V2.pdf
Posted: July 28, 2026
• Type: .pdf
• Size: 0.57MB
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Summary
This Past Performance Questionnaire is provided by the Federal Aviation Administration (FAA) as part of the acquisition process under the SAVES HWSW Screening Information Request (SIR) 697DCK-25-R-00302.
The questionnaire is designed to gather evaluations of contractors' past performance on specific contracts, focusing on various aspects such as quality of service, timeliness, customer satisfaction, customer service relations, and cost management. Respondents are instructed to provide ratings based on a defined scale ranging from "Excellent" to "Unsatisfactory," and are encouraged to include narrative explanations for any ratings below "Satisfactory."
The questionnaire consists of multiple sections that assess different performance metrics.
For instance, the Quality of Service section asks respondents to evaluate the contractor's adherence to contract requirements, accuracy in reporting, and effectiveness in managing personnel and customer support resources.
The Timeliness of Performance section focuses on the contractor's ability to meet deadlines and deliverables.
Additionally, there are questions regarding customer satisfaction and the contractor's communication effectiveness with technical points of contact.
The Ability to Manage Cost section evaluates whether the contractor performed within budget and submitted accurate invoices.
This questionnaire serves as a critical tool for assessing contractors' capabilities and reliability in fulfilling FAA contracts.
The questionnaire is designed to gather evaluations of contractors' past performance on specific contracts, focusing on various aspects such as quality of service, timeliness, customer satisfaction, customer service relations, and cost management. Respondents are instructed to provide ratings based on a defined scale ranging from "Excellent" to "Unsatisfactory," and are encouraged to include narrative explanations for any ratings below "Satisfactory."
The questionnaire consists of multiple sections that assess different performance metrics.
For instance, the Quality of Service section asks respondents to evaluate the contractor's adherence to contract requirements, accuracy in reporting, and effectiveness in managing personnel and customer support resources.
The Timeliness of Performance section focuses on the contractor's ability to meet deadlines and deliverables.
Additionally, there are questions regarding customer satisfaction and the contractor's communication effectiveness with technical points of contact.
The Ability to Manage Cost section evaluates whether the contractor performed within budget and submitted accurate invoices.
This questionnaire serves as a critical tool for assessing contractors' capabilities and reliability in fulfilling FAA contracts.
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