Attachment 5 -Past Perf Questionnaire 20250707.pdf

Screening Information Request (SIR) for the Strategic Sourcing for the Acquisition of Various Supplies and Equipment (SAVES) (697DCK-25-R-00302)

Southwestern Region

Dawn Bloome Kristin Frantz Shannon Kincaid-Toncray

This Past Performance Questionnaire is provided by the Federal Aviation Administration (FAA) as part of the acquisition process under the SAVES HWSW Screening Information Request (SIR) 697DCK-25-R-00302.

The questionnaire is designed to gather evaluations of contractors' past performance from relevant stakeholders, focusing on their ability to meet contractual requirements and deliver quality services. Respondents are instructed to assess the contractor's performance based on specific criteria, including:

- Quality of service
- Timeliness
- Customer satisfaction
- Customer service relations
- Cost management

The questionnaire includes a detailed rating scale ranging from "Excellent" to "Unsatisfactory," requiring respondents to provide narrative explanations for any ratings below "Satisfactory."

Key areas of evaluation include:

- Adherence to contract specifications
- Accuracy in reporting
- Personnel management
- Responsiveness to changing requirements
- Customer satisfaction

Additionally, respondents are asked to comment on the contractor's ability to manage costs effectively and maintain communication with technical points of contact.

The completed questionnaires must be submitted to designated FAA contract specialists by email.