Attachment 4 Industry Day Draft IDIQ PWS EITEN dated 29 Sept 21.pdf
Posted: Sept. 30, 2021
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Overview
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Summary
Performance Work Statement (PWS) for the European Information Technology Enterprise Network (EITEN) support services under an Indefinite Delivery Indefinite Quantity (IDIQ) contract for the United States Air Forces in Europe and Africa (USAFE-AFAFRICA). The purpose of the EITEN IDIQ is to provide world-class information technology (IT) services to support USAFE-AFAFRICA MOBs and affiliated GSUs, enabling innovation and rapid provisioning of capabilities. The scope of work includes IT support services, enterprise legacy voice & info systems, cyber readiness support services, network control center services, and global tactical advanced communication systems. The IDIQ allows for a maximum of 10 years of ordering against it, with periods of performance identified at the order level.
Specific requirements outlined in the document include enterprise-level services for USAFE-AFAFRICA users, non-personal services where the contractor manages its employees without government supervision, subcontract management responsibilities, personnel qualifications and security clearances, adherence to instructional guidance and inspections, organizational conflict of interest restrictions, and comprehensive records management. The contractor is expected to integrate and coordinate all activities needed to execute the requirement successfully, manage subcontractors effectively, ensure customer satisfaction, and maintain professional behavior. Additionally, the contractor must comply with security clearance requirements, maintain proper personal hygiene and appearance standards for employees, and follow strict guidelines regarding proprietary information disclosure and use.
Specific requirements outlined in the document include enterprise-level services for USAFE-AFAFRICA users, non-personal services where the contractor manages its employees without government supervision, subcontract management responsibilities, personnel qualifications and security clearances, adherence to instructional guidance and inspections, organizational conflict of interest restrictions, and comprehensive records management. The contractor is expected to integrate and coordinate all activities needed to execute the requirement successfully, manage subcontractors effectively, ensure customer satisfaction, and maintain professional behavior. Additionally, the contractor must comply with security clearance requirements, maintain proper personal hygiene and appearance standards for employees, and follow strict guidelines regarding proprietary information disclosure and use.
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