1.1.3 Attachment 1 SOW RLC MSO 08.15.21 Clean.pdf
Date Originally Posted
Aug. 23, 2021, 9:56 a.m.
1 STATEMENT OF WORK FOR RESPONDER LODGING CAPSULES MAINTENANCE, STORAGE, OPERATIONS 1.0 BACKGROUND The Department of Homeland Security (DHS)/Federal Emergency Management Agency’s (FEMA) mission is helping people before, during, and after disasters. One of FEMA’s responsibilities is to ensure the effectiveness of emergency response personnel in responding to emergencies and disasters. Types of disasters and emergencies that could happen in the continental United States (CONUS), as well as outside the continental United States (OCONUS) locations include, but are not limited to, hurricanes, floods, earthquakes, cyclones, tornadoes, blizzards, acts of terrorism, tsunamis, and avalanches. One way that FEMA ensures the effectiveness of emergency response personnel is by housing FEMA authorized responders in Responder Lodging Capsules (RLCs) during disasters and emergencies, when needed. Currently, FEMA has 60 RLCs (300 beds) that are stored at a Government owned location in Selma, Alabama. 2.0 PURPOSE The purpose of this requirement is to obtain Contractor support in the form of maintenance for FEMA owned RLCs (300 beds) when not in use at a responder support camp, as required in a properly issued Task Order. Additionally, when activated by a properly issued Task Order due to disasters or emergencies, the Contractor shall be responsible for transportation and set up of responder lodging capsules to create responder lodging camps. The camps shall include wrap-around, operational and site management support services. The Contractor shall have configuration flexibility as to the number of sites that can be supported. Configuration examples include, but are not limited to, one 300-person site, two 150-person sites, or six 50-person sites. No more than six sites and 300 beds may operate simultaneously. The site shall be demobilized and remediated upon the end of the Task Order period of performance. The contractor may be required in a properly issued Task Order to store the RLC’s at a contractor site. 3.0 SCOPE WHILE UNITS ARE IN STORAGE 3.1 Unit Storage, Maintenance, and Upkeep a. Storage at Government Location • The Contractor shall provide maintenance and upkeep of lodging capsules that are 12x63 feet and weigh approximately 50,000 pounds each. The capsules are stored at a FEMA location in Selma, AL. Units shall be maintained and upkept in an occupant-ready state for the purpose of enabling deployment without delay upon activation, in accordance with section 4.0 of this SOW. 2 b. Storage at Contractor Location • If required, the Contractor shall store, maintain, and upkeep up to 60 lodging capsules units at a vendor-provided location, approved by FEMA, in accordance with section 3.1(c) of this SOW. While in storage, units shall remain mission ready in accordance with 3.1c. • The Contractor’s storage facility shall have the capability to support the lodging capsules that are 12x63 feet and weigh approximately 50,000 pounds each. c. Maintenance & Upkeep: Units shall be maintained and upkept in an occupant-ready state for the purpose of enabling deployment without delay upon activation. • The Contractor shall maintain and upkeep EVERY component of the lodging capsules while the units are in storage. Functionality of ALL internal and external components shall be regularly verified by the Contractor, no less than once per month. • The Contractor shall be responsible for any repairs needed. The Contractor has a two-hour inspection and repair window for small repairs and a 10-hour window for major repairs. A small repair is something that can be easily fixed without retrieving any additional parts and do not result in any safety concerns. Major repairs are defined as repairs requiring additional parts and resulting from safety concerns. If it cannot be repaired, the Contractor shall be responsible for exchanging sleeping and other provided accommodations. No repairs will be performed prior to approval from COR/CO. Contractor shall submit a detailed repair list and cost proposal for approval. • The Contractor shall remediate any pest infestation that occurs while the units are in storage immediately upon inspection. • The Contractor shall purchase and install 300 new mattresses and 300 fully enclosed, zippered mattress protectors. Mattresses shall be a Full XL Size (measure 54x80 inches, with a minimum of 12.5 inches deep). Mattresses shall include a pillow top cushion. While in storage, mattresses shall be protected from the environment. Upon activation, mattresses shall be in new condition. • When units return from activation to storage, mattresses shall be replaced if: any amount of blood or bodily fluid is present; or any stain measuring 3 inches or greater is present. All mattresses not replaced by these criteria shall be shampooed. d. Contractor shall fabricate and attach a collapsible walkway on each unit. When the units are in transit, the walkway shall fold up and secure to the side of the unit. When units deploy, the walkway shall fold out, joining with the walkways on units in the same row. Stairs shall lead to the walkway on either end. Stairs shall have OSHA-approved handrails. Platform walkway and stairs shall be equipped with all-weather slip-resistant foot grips. WHEN ACTIVATED 3.2 Transportation For the purposes of this Statement of Work (SOW), Contractor provided transportation is defined as all necessary contractor provided/contracted resources required to transport Contractor 3 personnel, equipment and supplies to a suitable predesignated site. The Contractor and/or driver shall be responsible for all of their own fuel, meals, lodging and wrap around services. a. The Contractor shall provide all transportation and shuttling of RLCs to the site locations as identified by FEMA in individual task orders. The Contractor shall be capable of transporting and shuttling Responder Lodging Capsules that are 12x63 feet and weigh approximately 50,000 pounds each. b. In the event the Government provides notice of an imminent disaster (e.g., hurricane), the Contractor may be asked to stage the units at a designated staging area or at their own location, whichever is closer to the potentially impacted area. Once the storm passes, the components shall be dispatched to the locations for setup. Staging areas shall be within a 250-mile radius of the locations identified for setup. The Contractor may be asked to operate in multiple geographical locations simultaneously. Geographic locations may be spread across multiple states anywhere in CONUS and OCONUS. c. Power units (tractor) shall stay with the RLC until the final location is reached. d. The Contractor shall maintain enough power units as required in each Task Order to meet the government’s timelines. 3.3 Primary Wrap Around Services a. Locations shall be completely self-sufficient to include all toiletries, bedding, towels, fuel, water, and power. Locations shall operate 24 hours a day, seven days a week. b. The Contractor shall provide each room with bedding to include one fitted deep pocket sheet, one flat sheet, two pillows, two pillowcases, one fleece blanket. Bedding shall be replaced with a clean set every three calendar days. c. The contractor shall provide each room with a shower curtain, shower toiletries, hand washing liquid, and toilet paper. All items shall be refilled and/or replaced as depleted. Contractor-provided toiletries shall include a minimum of: • 12 oz shampoo • 12 oz conditioner • 12 oz liquid body wash d. The Contractor shall provide each room with two washcloths, two bath towels, two hand towels, and one towel-like bathmat. • Washcloth shall measure a minimum of 12 inches square • Hand towel shall measure a minimum of 15 x 18 inches • Bath towel shall measure a minimum of 30 x 58 inches • Bathmat shall measure a minimum of 24 x 30 inches e. The Contractor shall provide wash and fold laundry services for responder clothing. Laundry drop-off and pick-up shall be available on-site 24 hours per day, 7 days per week, with a maximum turnaround time of 24 hours. Clothes shall be washed with hypoallergenic, unscented detergent. Clean bedding shall be available for exchange, at the request of the responder, 24 4 hours a day, seven days a week. The Contractor shall support turnover of sleeping units by providing fresh linens and mattress and pillow protectors to all incoming responders. f. The Contractor shall provide janitorial services of each room once weekly, to include cleaning of toilets, sinks, and showers, sweeping and mopping of floors, emptying trashcans, changing linens, and making bed. In the event of an accidental spillage or illness, additional janitorial services beyond scheduled cleaning shall be available if requested. g. The Contractor shall provide external handwashing stations. Stations shall be stocked with hot and cold water, hand soap, and paper towels. Hand sanitizing stations may be requested in addition to hand-washing stations. Stations shall be positioned near external restroom facilities and entrances/exits of dining facilities, with options to expand to other areas if requested. One external hand washing station shall be provided for every 13 beds. h. The Contractor shall provide external shower facilities. Units shall have hot and cold water. Heated water shall be provided at a minimum of 120 degrees Fahrenheit 24/7. Shower cleaning solution shall be provided for daily disinfecting of shower areas by the tenants if they so choose. One external shower shall be provided for every 13 beds. i. The Contractor shall provide external restroom facilities with flushing toilets. All wastewater shall be collected with vacuum trucks and transported offsite and disposed at permitted treatment facilities. When available, public utilities shall be utilized. One external restroom shall be provided for every 13 beds. j. The Contractor shall be responsible for ensuring all interior temp