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1.02 SOW.pdf

OVERVIEW

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Contract Opportunity
Date Originally Posted
Aug. 16, 2022, 7:57 p.m.
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N00244-23-P-XXXX

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Fleet Logistics Center, San Diego
Site Ventura County
Material Handling Equipment (MHE)

1.0 INTRODUCTION

Fleet Logistics Center San Diego, Site Ventura County is located on Naval Base Ventura
County (NBVC) in Port Hueneme and Point Mugu, California. Fleet Logistics Center San Diego,
Site Ventura County operates supply chain logistics distribution centers at both sites for the
receipt, storage, issue, maintenance, and disposal of assigned materials, equipment, and shipping
containers.

2.0 SCOPE

The purpose of this effort is to provide yearly preventive maintenance and repair of

Material Handling Equipment (MHE) and other assets used to sustain movement and storage of
material and equipment for various functional customers aboard NBVC. The majority of the
work will be completed at NVBC Port Hueneme and Point Mugu; however, occasional major
repairs at may be performed at a facility equipped to accomplish required repairs. A government
Point Of Contact (POC) will be assigned and utilized by the contractor to coordinate and initiate
all work performed on government equipment aboard NBVC.

3.0 APPLICABLE DOCUMENTS/DIRECTIVES

All work performed by the contractor shall be accomplished in accordance with
applicable publications, technical directives, instructions, standards, and procedures contained in
pertinent manuals utilizing blueprints, drawings or schematics as provided by the Original
Equipment Manufacturer (OEM).

N00244-23-P-XXXX

4.0 TECHNICAL/PERFORMANCE REQUIREMENTS

4.1 Equipment Maintenance Plan: The contractor shall perform tasks which

include developing and executing a comprehensive Equipment Maintenance / Inspection Plan
(EMP) based on the number of MHE assets and the number of estimated operational hours
placed on each piece of equipment at OEM recommended intervals. The contractor shall also
perform troubleshooting, removal, repair, installation, and testing of electrical and mechanical
systems and sub-systems after repair and overhaul of equipment to OEM specifications. The
EMP shall run from October 1st to September 30th of the next year and be submitted to the
government for approval prior to any work commencing.

4.2 Work Orders: The contractor shall develop and submit work proposal forms to

the government for any maintenance check or repairs that are identified during any routine
maintenance check for approval prior to the execution of any work that supports the maintenance
mission.

4.2.1 Types of Work Orders: Work order information entries, such as USN, time for
performing maintenance, identification of deficiencies, required parts, record of repairs, etc.,
shall be recorded in accordance with applicable manuals, regulations or FLC standing operating
procedures or directives. The work order shall also specify if it is for a routine maintenance
check or a deficiency repair that was identified during the routine maintenance check. Each
work order shall have its own unique number for tracking purposes. All work order documents
and supporting documentation will be reviewed by the government on a systemic basis for
accuracy, completeness, compliance, and for revisions necessary to prevent recurrence of any
deficiencies reported by contractor personnel.

4.2.2 Emergency Repairs: From time to time there will be a requirement for
immediate repairs to MHE due to a malfunction that may require immediate response. The
contractor shall dispatch personnel to evaluate and submit an emergency repair work order to the
government for review and funding as soon as possible. The POC will coordinate with the
government to secure funding and the contractor to execute the emergency repair to return the
MHE to operational status “As Soon As Possible” (ASAP).

4.2.3 Work Order Content: Work Orders shall include all labor, parts, fluids,
transportation and any other requirements to complete the maintenance check, repair, or
emergency repair. Funding shall be secured by the POC before any work order is executed.

Performance Summary

This section describes the metrics used to measure contractor schedule and

performance. Circumstances or external influences beyond the control of the Contractor that
impact the ability of the Contractor to meet performance standards will not affect Contractor
performance measurements.

N00244-23-P-XXXX

5.1.1 Maintenance Schedules: The Government will track schedule impacts and
work closely with Contractor to mitigate schedule risks. If the government
demonstrates that the contractor has caused a schedule delay resulting in FLC not
meeting the monthly maintenance schedule, this will be reflected in the performance
score for that month. This metric applies to each month of the year and will also be
measured against the maintenance schedule for entire year for an overall score.

Performance Report: The Performance Report will evaluate the

5.1.2
contractor on the criteria described above and the assigned score of either positive
(+1), neutral (0), or negative (-1) will be reported to the FLC CoC The POC shall
mediate any dispute regarding the maintenance schedule scores, and their decision
shall be final. Should the Contractor fail to provide the POC with written notice of
dispute within 10 calendar days upon receipt of the applicable score, the Contractor
will be considered to be in agreement with the score. Written notice may be in the
form of an email.

Although each metric must have a whole number score (-1, 0, or 1), it is acceptable for the
overall Performance or Schedule Average, as reflected on the Contractor Monthly/Yearly
Performance Report to be other than a whole number once averaged (i.e. -.5 or .75)

6.0 REPORTING REQUIREMENTS

Contractor is required to determine and staff adequate supervision The
Contractor will define their approach in writing which explains and quantifies proposed
on site supervision.
The Contractor shall notify the POC of any accomplishments or condition that
may delay performance or completion of any maintenance or repairs by phone call, in
person, or email as soon as possible.
facts relating to each instance of damage to government property/material or injury to
contractor personnel.

6.4 When the following conditions occur, the Contractor shall advise the POC of
following conditions or deficiencies.

The Contractor shall report promptly (within one hour) to the POC all available

6.4.1

A condition or material fault that is a hazard to personnel, equipment and

6.4.2
accomplished or when operational characteristics or durability cannot be obtained
because of faulty design or materials.

When a prescribed installation or maintenance action cannot be

missions.

6.4.6
standards.

N00244-23-P-XXXX

6.4.3
manufacture modification, repair, or overhaul.

Any condition which is a direct result of poor quality workmanship during

6.4.4
effects of climatic or environmental conditions.

Deterioration of installed components or operational equipment due to

6.4.5

Conditions which prevent operation of the equipment by operators.

When equipment does not perform to published, OEM operational

7.0 SPECIAL REQUIREMENTS/INSTRUCTIONS

Security: Performance of work will require access to NBVC and it is the contractor’s responsibility to acquire the necessary credentials in order to obtain
base access. It shall also be the responsibility of the contractor to assure that all
personnel working on equipment have been screened and obtained the proper
access credentials for both Point Mugu and Port Hueneme.

7.1.2 Employees operating their personal vehicle on NVBC shall have
the appropriate vehicle security identification. The employee is
responsible for obtaining this identification through base security.

Contractor Quality: The Contractor shall ensure quality service is maintained throughout the life of the contract, and shall prepare and implement a
Quality Control Plan (QCP). The QCP shall be due not later than 15 calendar days
after the start of the contract or extension. The plan shall reflect the Contractor’s
overall approach, internal controls and establishment of procedures for evaluating
each of the major service areas (who, method, how often), for reporting to the
Government, for resolving deficiencies, for identifying potential improvements,
and for maintaining and making available to the Government, documentation (as
listed in Deliverables Section) reflecting quality control inspections and any
corrective actions taken.

Contractor shall follow all established Government policy and procedure
required to ensure accountability of all government furnished property and
equipment. Repeated instances of lost, damaged or stolen Government property
and or equipment will result in issuance of corrective action requests.

Technical Discrepancies: Maintenance problems resulting from technical discrepancies that cannot be resolved between the POC and the Contractor will be
referred to OEM engineering authorities for resolution.

N00244-23-P-XXXX

Safety: The Contractor shall comply with all safety regulatory guidance includi… Show All