HT001125CE007
Definitive Contract
Overview
Government Description
GLOBAL NURSE ADVICE LINE (GNAL) SERVICES - 18 MONTH BRIDGE WITH 6-MONTH BASE PERIOD AND FOUR 3-MONTH OPTIONS
Awardee
Awarding Agency
Funding Agency
Place of Performance
Eden Prairie, MN 55344 United States
Pricing
Fixed Price
Set Aside
None
Extent Competed
Not Competed
Est. Average FTE
320
Related Opportunity
HT001125RE011
Analysis Notes
Sole Source This Definitive Contract was awarded sole source to Optumhealth Care Solutions because the government believes that only one company can provide the product / service (FAR 6.302-1).
Subcontracting Plan This Definitive Contract has an Individual Subcontract Plan. The Department of Defense has an overall small business subcontracting goal of 30%
Subcontracting Plan This Definitive Contract has an Individual Subcontract Plan. The Department of Defense has an overall small business subcontracting goal of 30%
Optumhealth Care Solutions was awarded
Definitive Contract HT001125CE007 (HT0011-25-C-E007)
for Global Nurse Advice Line (GNAL) Services - 18 Month Bridge With 6-Month Base Period And Four 3-Month Options
worth up to $75,238,874
by Tricare
in September 2025.
The contract
has a duration of 1 year 6 months and
was awarded
full & open
with
NAICS 541990 and
PSC Q401
via sole source acquisition procedures with 1 bid received.
As of today, the Definitive Contract has a total reported backlog of $50,650,969.
DOD Announcements
Sep 2025:
OptumHealth Care Solutions LLC, Eden Prairie, Minnesota, is being awarded a $24,587,905 18-month firm-fixed-price bridge contract (HT001125CE007) for Military Health System (MHS) Global Nurse Advice Line (GNAL) support services. The GNAL is a service to MHS eligible beneficiaries and provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, seven days a week. Fiscal 2025 operation and maintenance funds in the amount of $24,587,905 are obligated for contract HT001125CE007 to establish and fully fund the six-month base period of the 18-month bridge contract line items 0001-0006 from Sept. 18, 2025, to March 17, 2026. The place of performance is Falls Church, Virginia. The Defense Health Agency, Professional Services Contracting Division, Falls Church, Virginia, is the contracting activity.
Sep 2025: OptumHealth Care Solutions LLC, Eden Prairie, Minnesota, is being awarded a $24,587,905 18-month firm-fixed-price bridge contract (HT001125CE007) for Military Health System (MHS) Global Nurse Advice Line (GNAL) support services. The GNAL is a service to MHS eligible beneficiaries and provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, seven days a week. Fiscal 2025 operation and maintenance funds in the amount of $24,587,905 are obligated for contract HT001125CE007 to establish and fully fund the six-month base period of the 18-month bridge contract line items 0001-0006 from Sept. 18, 2025, to March 17, 2026. The place of performance is Falls Church, Virginia. The Defense Health Agency, Professional Services Contracting Division, Falls Church, Virginia, is the contracting activity.
Sep 2025: OptumHealth Care Solutions LLC, Eden Prairie, Minnesota, is being awarded a $24,587,905 18-month firm-fixed-price bridge contract (HT001125CE007) for Military Health System (MHS) Global Nurse Advice Line (GNAL) support services. The GNAL is a service to MHS eligible beneficiaries and provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, seven days a week. Fiscal 2025 operation and maintenance funds in the amount of $24,587,905 are obligated for contract HT001125CE007 to establish and fully fund the six-month base period of the 18-month bridge contract line items 0001-0006 from Sept. 18, 2025, to March 17, 2026. The place of performance is Falls Church, Virginia. The Defense Health Agency, Professional Services Contracting Division, Falls Church, Virginia, is the contracting activity.
Status
(Open)
Last Modified 9/15/25
Period of Performance
9/18/25
Start Date
3/17/26
Current End Date
3/17/27
Potential End Date
Obligations and Backlog
$24.6M
Total Obligated
$24.6M
Current Award
$75.2M
Potential Award
$0.0
Funded Backlog
$50.7M
Total Backlog
Award Hierarchy
Definitive Contract
HT001125CE007
Subcontracts
Activity Timeline
People
Suggested agency contacts for HT001125CE007
Competition
Number of Bidders
1
Solicitation Procedures
Sole Source
Other Than Full and Open Competition
Only One Source - Other
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Individual Subcontract Plan
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Defense Program
None
DoD Claimant Code
None
IT Commercial Item Category
Not Applicable
Awardee UEI
FJ4ZPBSJEXJ8
Awardee CAGE
6MJZ5
Agency Detail
Awarding Office
HT0011 DEFENSE HEALTH AGENCY
Funding Office
HT0048
Created By
cherish.d.young2.civ@health.mil
Last Modified By
vicki.l.whiteman.civ@health.mil
Approved By
vicki.l.whiteman.civ@health.mil
Legislative
Legislative Mandates
Labor Standards
Performance District
MN-03
Senators
Amy Klobuchar
Tina Smith
Tina Smith
Representative
Dean Phillips
Modified: 9/15/25