HHSN316201200002W-91003119F0003
Delivery Order
Overview
Government Description
THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.
Awardee
Awarding / Funding Agency
Place of Performance
Arlington, VA 22203 United States
Pricing
Fixed Price
Set Aside
None
Extent Competed
Full And Open Competition
Related Opportunity
(Parent Award)
Analysis Notes
Stop Work This delivery order had a stop-work issued on April 2025.
Amendment Since initial award the Potential Award value has increased 22% from $819,992,401 to $1,001,546,964.
Subcontracting Plan This Delivery Order has a Subcontracting Plan (without incentive). The Department of Education has an overall small business subcontracting goal of 37%
Amendment Since initial award the Potential Award value has increased 22% from $819,992,401 to $1,001,546,964.
Subcontracting Plan This Delivery Order has a Subcontracting Plan (without incentive). The Department of Education has an overall small business subcontracting goal of 37%
Accenture Federal Services was awarded
Delivery Order 91003119F0003 (910031-19-F-0003)
worth up to $1,001,546,964
by the Office of Federal Student Aid
in February 2019.
The contract
has a duration of 8 years and
was awarded
full & open
with
NAICS 541512 and
PSC R415
via subject to multiple award fair opportunity acquisition procedures with 4 bids received.
As of today, the Delivery Order has a total reported backlog of $293,471,531 and funded backlog of $156,476,780.
This contract was awarded through vehicle Chief Information Officer - Solutions and Partners 3, Unrestricted (CIO-SP3).
Status
(Open)
Last Modified 4/15/25
Period of Performance
2/20/19
Start Date
2/19/26
Current End Date
2/19/27
Potential End Date
Obligations and Backlog
$708.1M
Total Obligated
$864.6M
Current Award
$1.0B
Potential Award
$156.5M
Funded Backlog
$293.5M
Total Backlog
Award Hierarchy
Governmentwide Acquisition Contract
Delivery Order
HHSN316201200002W-91003119F0003
Subcontracts
Activity Timeline
Labor Services Billing
Annual labor billing rates and FTE reported for HHSN316201200002W-91003119F0003
| Year | Services Invoiced | Hours | FTE | Blended Rate |
|---|---|---|---|---|
| 2019 | $21,250,885 | 248,271.5 | 119.4 | $85.60 |
| 2020 | $61,096,353 | 510,811.8 | 245.6 | $119.61 |
| 2021 | $78,979,099 | 570,573.8 | 274.3 | $138.42 |
| 2022 | $92,514,909 | 674,702.4 | 324.3 | $137.12 |
| 2023 | $105,127,406 | 635,298.0 | 305.4 | $165.48 |
Subcontract Awards
Disclosed subcontracts for HHSN316201200002W-91003119F0003
Transaction History
Modifications to HHSN316201200002W-91003119F0003
People
Suggested agency contacts for HHSN316201200002W-91003119F0003
Competition
Number of Bidders
4
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Commercial Item Acquisition
Commercial Item Procedures Not Used
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Plan Required (Incentive Not Included)
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
C47BNA8GM833
Awardee CAGE
1ZD18
Agency Detail
Awarding Office
910031 FSA ACQUISITIONS OFFICE
Funding Office
910055
Created By
renita.mason@ed.gov
Last Modified By
mark.benson@ed.gov
Approved By
mark.benson@ed.gov
Legislative
Legislative Mandates
None Applicable
Performance District
VA-08
Senators
Mark Warner
Timothy Kaine
Timothy Kaine
Representative
Donald Beyer
Modified: 4/15/25