GS35F0623R-2032H523F00337
Delivery Order
Overview
Government Description
FY23 W&I Live Agents Call Center Support Services
Awardee
Awarding / Funding Agency
Place of Performance
Lanham, MD 20703 United States
Pricing
Labor Hours
Set Aside
None
Extent Competed
Full And Open Competition
Related Opportunity
None
Analysis Notes
COVID-19 $2,422,056 (15%) percent of this Delivery Order was funded by COVID-19 emergency acts including the American Rescue Plan Act of 2021.
Amendment Since initial award the Potential End Date has been extended from 05/25/24 to 11/24/24 and the Potential Award value has increased 37% from $12,018,306 to $16,410,364.
Subcontracting Plan This Delivery Order has a Commercial Subcontract Plan. The Department of the Treasury has an overall small business subcontracting goal of 20%
Amendment Since initial award the Potential End Date has been extended from 05/25/24 to 11/24/24 and the Potential Award value has increased 37% from $12,018,306 to $16,410,364.
Subcontracting Plan This Delivery Order has a Commercial Subcontract Plan. The Department of the Treasury has an overall small business subcontracting goal of 20%
Senture was awarded
Delivery Order 2032H523F00337 (2032H5-23-F-00337)
for Fy23 W&I Live Agents Call Center Support Services
worth up to $16,410,364
by Internal Revenue Service
in May 2023.
The contract
has a duration of 1 year 6 months and
was awarded
full & open
with
NAICS 541519 and
PSC DE02
via subject to multiple award fair opportunity acquisition procedures with 1 bid received.
As of today, the Delivery Order has a total reported backlog of $0 and funded backlog of $0, though the contract is complete, so backlog may not be realized.
This contract was awarded through vehicle Multiple Award Schedule (MAS).
Status
(Complete)
Last Modified 3/24/25
Period of Performance
5/25/23
Start Date
11/24/24
Current End Date
11/24/24
Potential End Date
Obligations and Backlog
$16.4M
Total Obligated
$16.4M
Current Award
$16.4M
Potential Award
$0.1
Funded Backlog
$0.1
Total Backlog
Award Hierarchy
Vehicle
Federal Supply Schedule
Delivery Order
GS35F0623R-2032H523F00337
Subcontracts
Activity Timeline
Labor Services Billing
Annual labor billing rates and FTE reported for GS35F0623R-2032H523F00337
| Year | Services Invoiced | Hours | FTE | Blended Rate |
|---|---|---|---|---|
| 2023 | $2,101,897 | 16,783.2 | 8.1 | $125.24 |
Transaction History
Modifications to GS35F0623R-2032H523F00337
People
Suggested agency contacts for GS35F0623R-2032H523F00337
Competition
Number of Bidders
1
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Commercial Subcontract Plan
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
GC51JCDRQP95
Awardee CAGE
3W2E5
Agency Detail
Awarding Office
2043FY TAXPAYER FOCUSED SUPPORT
Funding Office
2043FZ
Created By
gvfsb0
Last Modified By
r5dxb0
Approved By
r5dxb0
Legislative
Legislative Mandates
None Applicable
Performance District
MD-04
Senators
Benjamin Cardin
Chris Van Hollen
Chris Van Hollen
Representative
Glenn Ivey
Budget Funding
| Federal Account | Budget Subfunction | Object Class | Total | Percentage |
|---|---|---|---|---|
| Taxpayer Services, Internal Revenue Service, Treasury (020-0912) | Central fiscal operations | Advisory and assistance services (25.1) | $12,464,645 | 100% |
Modified: 3/24/25