GS00Q17NSD3009-HC101325F0025
Delivery Order
   
  
Overview
                    Government Description
                  
                  
                    CALL CENTER SERVICES AND TOLL FREE SERVICE
                  
                
                          
                          Awarding Agency
                          
                        
                        
                      
                            Funding Agency
                          
                          
                        
                        Place of Performance
                      
                      
                        Randolph Afb,  TX 78150 United States
                      
                    
                        Pricing
                      
                      
                        Fixed Price With Economic Price Adjustment
                      
                    
                        Set Aside
                      
                      
                        
                        None
                        
                      
                    
                        Extent Competed
                      
                      
                        Full And Open Competition
                      
                    
                        Est. Average FTE  
                      
                      
                        
                        
                        20 
                        
                        
                      
                    
                        Related Opportunity  
                        
                        (Parent Award)       
                               
                          
                      
                      
                      
                    
                        Analysis Notes
                      
                      
                        
                        Subcontracting Plan This Delivery Order has an Individual Subcontract Plan. The Department of Defense has an overall small business subcontracting goal of 30%  
                        
                      
                    
                    
                    Verizon Business Network Services was awarded
                    Delivery Order HC101325F0025  (HC1013-25-F-0025)  
                     for Call Center Services And Toll Free Service
                     worth up to $23,374,546 
                    by Air Education and Training Command
                     in December 2024.
                    The contract 
                     has a duration of 7 years 7 months and 
                    was awarded 
                    
                     full & open 
                     with 
                     NAICS 517110 and 
                    
                    
                    PSC DG10
                    
                    
                    via subject to multiple award fair opportunity acquisition procedures with 1 bid received.
                    
                    As of today, the Delivery Order has a total reported backlog of $21,707,558 and funded backlog of $296,736.
                    
                     This contract was awarded through vehicle Enterprise Infrastructure Solutions (EIS).
                  
        
                Status
              
          
          
          
          (Open)
          
          
       
          
        
        
        
      Last Modified 3/14/25
        Period of Performance
        12/20/24
            Start Date
          12/19/25
            Current End Date
          7/30/32
            
            Potential End Date
          Obligations  and Backlog
        $1.7M
            Total Obligated
          $2.0M
            Current Award
          $23.4M
            Potential Award
          $296.7K
            Funded Backlog
          $21.7M
            Total Backlog
          Award Hierarchy
                
                  Indefinite Delivery Contract
                
              
              
            Delivery Order
GS00Q17NSD3009-HC101325F0025
Subcontracts
Activity Timeline
Transaction History
Modifications to GS00Q17NSD3009-HC101325F0025
People
Suggested agency contacts for GS00Q17NSD3009-HC101325F0025
Competition
            Number of Bidders
          
          
            
            1
            
          
        
            Solicitation Procedures
          
          
            Subject To Multiple Award Fair Opportunity
          
        
            Evaluated Preference
          
          
            None
          
        
            Performance Based Acquisition
          
          
            Yes
          
        
            Commercial Item Acquisition
          
          
            Commercial Item Procedures Not Used
          
        
            Simplified Procedures for Commercial Items
          
          
            No
          
        Other Categorizations
            Subcontracting Plan
          
          
            Individual Subcontract Plan
          
        
            Cost Accounting Standards
          
          
            
            Exempt
            
          
        
            Business Size Determination
          
          
            
              
              Large Business
                        
            
          
        
            Defense Program
          
          
            
            None
            
          
        
            DoD Claimant Code
          
          
            None
          
        
            IT Commercial Item Category
          
          
            Non-Commercial Service
          
        
            Awardee UEI
          
          
            GEYFS4D96R55
          
        
            Awardee CAGE
          
          
            1L027
          
        Agency Detail
            Awarding Office
          
          
            HC1013 TELECOMMUNICATIONS DIVISION- HC1013
          
        
            Funding Office
          
          
            F3PT44 
          
        
            Created By
          
          
            juliette.y.boone.civ@mail.mil
          
        
            Last Modified By
          
          
            juliette.y.boone.civ@mail.mil
          
        
            Approved By
          
          
            juliette.y.boone.civ@mail.mil 
          
        Legislative
            Legislative Mandates 
          
          
            
            
              Clinger-Cohen Act Compliant                    
            
            
            
            
            
            
            
            
  
            
  
          
        
            Performance District
          
          
            
            TX-28
            
          
        
            Senators
          
          
            
            John Cornyn 
Ted Cruz
            
          
        Ted Cruz
            Representative
          
          
            Henry Cuellar 
          
        Modified: 3/14/25