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GS00F123DA-HT001123F0033

Delivery Order

Overview

Government Description
Tricare patient experience surveys. Supports the tricare patient experience survey effort by providing Consumer Assessment Of Healthcare Providers and Systems (CAHPS) surveys for the defense health agency, including surveys for recently discharged adult and child inpatient populations, the CAHPS clinician and group survey, and the CAHPS outpatient and ambulatory surgery survey.
Awarding / Funding Agency
Place of Performance
Falls Church, VA 22042 United States
Pricing
Fixed Price
Set Aside
None
Extent Competed
Full And Open Competition
Related Opportunity (Parent Award)
Analysis Notes
Amendment Since initial award the Potential End Date has been extended from 05/31/28 to 11/30/28 and the Potential Award value has decreased 12% from $75,948,488 to $67,009,118.
Predecessor This appears to be a continuation of a prior contract HT001122C0026.
Subcontracting Plan This Delivery Order has an Individual Subcontract Plan. The Department of Defense has an overall small business subcontracting goal of 30%
Labor Pricing The labor category ceiling rates applicable to this Delivery Order awarded through IDV GS00F123DA can be analyzed here.
Undisclosed Subcontractors No subcontract awards have been formally disclosed for this contract; however, based on invoice data these subcontractors have worked on this contract: Deloitte Consulting, Nolan Haims Creative, Reefpoint Group, ASM Research, Eurekafacts
Ipsos Public Affairs was awarded Delivery Order HT001123F0033 (HT0011-23-F-0033) for Tricare Patient Experience Surveys (CAHPS) worth up to $67,009,118 by Defense Health Agency in June 2023. The contract has a duration of 5 years 5 months and was awarded through solicitation HT001121R0013 full & open with NAICS 541611 and PSC R408 via subject to multiple award fair opportunity acquisition procedures with 2 bids received. As of today, the Delivery Order has a total reported backlog of $31,813,258 and funded backlog of $1,046,420. This contract was awarded through vehicle Multiple Award Schedule (MAS).

DOD Announcements

Dec 2025: Ipsos Public Affairs LLC, of Norwalk, Connecticut is awarded modification number P00008 to firm-fixed-price task order HT001123F0033 under contract GS-00F-123DA for a 12-month period of performance to support the TRICARE Patient Experience Survey effort. This modification increases the basic order by $10,120,487. This modification provides for the exercise of an option to provide for Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys for the Defense Health Agency of: (a) the recently discharged adult and child inpatient population; (b) the CAHPS Clinician and Group Survey; and (c) the CAHPS Outpatient and Ambulatory Surgery Survey. The task order was awarded on a competitive basis, effective June 1, 2023. The place of performance is Falls Church, Virginia. The period of performance for the third option year is Dec. 1, 2025, to Nov. 30, 2026.  The Defense Health Agency, Professional Services Contracting Division, Falls Church, Virginia, is the contracting activity. (Modification awarded Nov. 28, 2025.)

Status
(Open)

Last Modified 11/28/25
Period of Performance
6/1/23
Start Date
11/30/26
Current End Date
11/30/28
Potential End Date
54.0% Complete

Obligations and Backlog
$35.2M
Total Obligated
$36.2M
Current Award
$67.0M
Potential Award
53% Funded
$1.0M
Funded Backlog
$31.8M
Total Backlog

Award Hierarchy

Federal Supply Schedule

GS00F123DA

Delivery Order

GS00F123DA-HT001123F0033

Subcontracts

-

Activity Timeline

Interactive chart of timeline of amendments to GS00F123DA-HT001123F0033

Labor Services Billing

Annual labor billing rates and FTE reported for GS00F123DA-HT001123F0033

Subcontract Awards

Disclosed subcontracts for GS00F123DA-HT001123F0033

Transaction History

Modifications to GS00F123DA-HT001123F0033

People

Suggested agency contacts for GS00F123DA-HT001123F0033

Competition

Number of Bidders
2
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No

Other Categorizations

Subcontracting Plan
Individual Subcontract Plan
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Defense Program
None
DoD Claimant Code
None
IT Commercial Item Category
Not Applicable
Awardee UEI
G3HKA2SVBNK7
Awardee CAGE
1UPF6
Agency Detail
Awarding Office
HT0011 DEFENSE HEALTH AGENCY
Funding Office
HT0093
Created By
andrea.v.rivas.civ@health.mil
Last Modified By
andrea.v.rivas.civ@health.mil
Approved By
andrea.v.rivas.civ@health.mil

Legislative

Legislative Mandates
Labor Standards
Performance District
VA-08
Senators
Mark Warner
Timothy Kaine
Representative
Donald Beyer

Budget Funding

Federal Account Budget Subfunction Object Class Total Percentage
Defense Health Program, Defense (097-0130) Department of Defense-Military Advisory and assistance services (25.1) $4,544,329 100%
Modified: 11/28/25