70FBTX21A00000004-70FBTX22F00000028
BPA Call
Overview
Government Description
ESTABLISH A CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS
Alternate Description
Call Order 5 - Hurricane Ian
Awardee
Funding Agency
Place of Performance
Englewood, CO 80112 United States
Pricing
Labor Hours
Set Aside
None
Extent Competed
Full And Open Competition
Related Opportunity
70FBTX22Q00000004
Analysis Notes
COVID-19 $4,419,664 (77%) percent of this BPA Call was funded by COVID-19 emergency acts including the CARES Act and the American Rescue Plan Act of 2021.
Amendment Since initial award the Potential End Date has been extended from 01/27/23 to 08/18/23 and the Potential Award value has decreased 51% from $11,762,700 to $5,719,864.
Labor Pricing The labor category ceiling rates applicable to this BPA Call awarded through IDV GS35F151GA can be analyzed here.
Amendment Since initial award the Potential End Date has been extended from 01/27/23 to 08/18/23 and the Potential Award value has decreased 51% from $11,762,700 to $5,719,864.
Labor Pricing The labor category ceiling rates applicable to this BPA Call awarded through IDV GS35F151GA can be analyzed here.
Ttec Government Solutions was awarded
BPA Call 70FBTX22F00000028 (70FBTX-22-F-00000028)
for Establish A Call Order For Turnkey Call Center Support & Temporary Call Agents
worth up to $5,719,864
by Federal Emergency Management Agency
in September 2022.
The contract
has a duration of 1 year and
was awarded
full & open
with
NAICS 541519 and
PSC R702
via subject to multiple award fair opportunity acquisition procedures.
This contract was awarded through vehicle Multiple Award Schedule (MAS).
Status
(Complete)
Last Modified 8/17/23
Period of Performance
9/30/22
Start Date
4/13/23
Current End Date
8/18/23
Potential End Date
Obligations
$5.7M
Total Obligated
$5.7M
Current Award
$5.7M
Potential Award
Award Hierarchy
Vehicle
Federal Supply Schedule
Blanket Purchase Agreement
BPA Call
70FBTX21A00000004-70FBTX22F00000028
Subcontracts
Activity Timeline
Subcontract Awards
Disclosed subcontracts for 70FBTX21A00000004-70FBTX22F00000028
Transaction History
Modifications to 70FBTX21A00000004-70FBTX22F00000028
People
Suggested agency contacts for 70FBTX21A00000004-70FBTX22F00000028
Competition
Number of Bidders
Not Applicable
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Not Required
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
ZSFKFBKXEXX3
Awardee CAGE
36PV4
Agency Detail
Awarding Office
70FBTX TEXAS NPSC(TXNP)
Funding Office
70FPMS
Created By
chaze.woods@fema.dhs.gov
Last Modified By
armetiacato@dhs.gov
Approved By
armetiacato@dhs.gov
Legislative
Legislative Mandates
Clinger-Cohen Act Compliant
Performance District
CO-04
Senators
Michael Bennet
John Hickenlooper
John Hickenlooper
Representative
Ken Buck
Budget Funding
| Federal Account | Budget Subfunction | Object Class | Total | Percentage |
|---|---|---|---|---|
| Disaster Relief Fund, Federal Emergency Management Agency, Homeland Security (070-0702) | Disaster relief and insurance | Other services from non-Federal sources (25.2) | $5,719,864 | 100% |
Modified: 8/17/23