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70FBTX21A00000003-70FBTX22F00000027

BPA Call
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Overview

Government Description
ESTABLISH A CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS
Awardee
Maximus Federal Services
Awarding Agency
FEMA Texas National Processing Service Centers (NPSC) [DHS - FEMA]
Funding Agency
Federal Emergency Management Agency (FEMA) [DHS]
NAICS
561422 - Telemarketing Bureaus and Other Contact Centers
PSC
R702 - Support- Management: Data Collection
Place of Performance
Falls Church, VA 22042 United States
Pricing
Labor Hours
Set Aside
None
Extent Competed
Full And Open Competition
Related Opportunity
70FBTX22Q00000004
Analysis Notes
COVID-19 $9,616,346 (86%) percent of this BPA Call was funded by COVID-19 emergency acts including the CARES Act and the American Rescue Plan Act of 2021.
Amendment Since initial award the Potential End Date has been extended from 01/27/23 to 09/07/23.
Maximus Federal Services was awarded BPA Call 70FBTX22F00000027 (70FBTX-22-F-00000027) for Establish A Call Order For Turnkey Call Center Support & Temporary Call Agents worth up to $11,137,677 by Federal Emergency Management Agency in September 2022. The contract has a duration of 1 year and was awarded full & open with NAICS 561422 and PSC R702 via subject to multiple award fair opportunity acquisition procedures. This contract was awarded through vehicle Multiple Award Schedule (MAS).

Status
(Complete)

Last Modified 4/22/24
Period of Performance
9/30/22
Start Date
4/13/23
Current End Date
9/7/23
Potential End Date
100% Complete

Obligations
$11.1M
Total Obligated
$11.1M
Current Award
$11.1M
Potential Award
100% Funded

Award Hierarchy

Vehicle

Multiple Award Schedule (MAS)

Federal Supply Schedule

GS35F685GA

Blanket Purchase Agreement

GS35F685GA-70FBTX21A00000003

BPA Call

70FBTX21A00000003-70FBTX22F00000027

Subcontracts

0

Activity Timeline

Interactive chart of timeline of amendments to 70FBTX21A00000003-70FBTX22F00000027

Transaction History

Modifications to 70FBTX21A00000003-70FBTX22F00000027

People

Suggested agency contacts for 70FBTX21A00000003-70FBTX22F00000027

Competition

Number of Bidders
Not Applicable
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No

Other Categorizations

Subcontracting Plan
Not Required
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
TREKW6J3QSF5
Awardee CAGE
8AMZ8
Agency Detail
Awarding Office
70FBTX TEXAS NPSC(TXNP)
Funding Office
70FPMS
Created By
jrivers@fema.dhs.gov
Last Modified By
idv_correct
Approved By
armetiacato@dhs.gov

Legislative

Legislative Mandates
None Applicable
Performance District
VA-11
Senators
Mark Warner
Timothy Kaine
Representative
Gerald Connolly

Budget Funding

Federal Account Budget Subfunction Object Class Total Percentage
Disaster Relief Fund, Federal Emergency Management Agency, Homeland Security (070-0702) Disaster relief and insurance Other services from non-Federal sources (25.2) $11,137,677 100%
Modified: 4/22/24