70FBTX21A00000002-70FBTX25F00000047
BPA Call
Overview
Government Description
Call Order Against Femas BPA Outsourced Contact Center Contract in Support of Femas Helpdesk
Awardee
Funding Agency
Place of Performance
Vienna, VA 22182 United States
Pricing
Labor Hours
Set Aside
None
Extent Competed
Full And Open Competition
Est. Average FTE
4
Related Opportunity
70FBTX25Q00000004
Analysis Notes
Amendment Since initial award the Potential Award value has increased 76% from $943,200 to $1,663,532.
Labor Pricing The labor category ceiling rates applicable to this BPA Call awarded through IDV GS35F0545X can be analyzed here.
Labor Pricing The labor category ceiling rates applicable to this BPA Call awarded through IDV GS35F0545X can be analyzed here.
Itcon Services was awarded
BPA Call 70FBTX25F00000047 (70FBTX-25-F-00000047)
for Call Order Against Femas Bpa Outsourced Contact Center Contract In Support Of Femas Helpdesk
worth up to $1,663,532
by Federal Emergency Management Agency
in January 2025.
The contract
has a duration of 2 years 5 months and
was awarded
full & open
with
NAICS 541519 and
PSC R702
via subject to multiple award fair opportunity acquisition procedures.
As of today, the BPA Call has a total reported backlog of $622,691.
This contract was awarded through vehicle Multiple Award Schedule (MAS).
Status
(Open)
Last Modified 12/31/25
Period of Performance
1/1/25
Start Date
1/20/26
Current End Date
6/30/27
Potential End Date
Obligations and Backlog
$1.0M
Total Obligated
$1.0M
Current Award
$1.7M
Potential Award
$0.0
Funded Backlog
$622.7K
Total Backlog
Award Hierarchy
Vehicle
Federal Supply Schedule
Blanket Purchase Agreement
BPA Call
70FBTX21A00000002-70FBTX25F00000047
Subcontracts
Activity Timeline
Transaction History
Modifications to 70FBTX21A00000002-70FBTX25F00000047
People
Suggested agency contacts for 70FBTX21A00000002-70FBTX25F00000047
Competition
Number of Bidders
Not Applicable
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Not Required
Cost Accounting Standards
Exempt
Business Size Determination
Small Business
Awardee UEI
WTMSNFD6P9J3
Awardee CAGE
5NC03
Agency Detail
Awarding Office
70FBTX TEXAS NPSC(TXNP)
Funding Office
70FPRR
Created By
fcastillo
Last Modified By
fcastillo
Approved By
fcastillo
Legislative
Legislative Mandates
Clinger-Cohen Act Compliant
Performance District
VA-11
Senators
Mark Warner
Timothy Kaine
Timothy Kaine
Representative
Gerald Connolly
Modified: 12/31/25